My digital code says redeemed already what do I do

Hi Admin ✔️,

Welcome to Microsoft Xbox Community Forum. I understand that you are having trouble redeeming a digital code that you purchased from GameStop online. I'm sorry to hear that you are experiencing this issue.



One of the reasons why you might be receiving this error message is that the code has already been redeemed by someone else. Another reason could be that the code has expired or is invalid.



To resolve this issue, I recommend that you contact GameStop customer support and provide them with the details of your purchase. They will be able to verify the code and assist you with redeeming it. You can also request a refund or a replacement code if necessary. See: Contact Us | GameStop



Additionally, you can try redeeming the code on a different device or browser to see if the issue persists. You can also check your Microsoft account to ensure that the code has not been redeemed by mistake.



Here are some articles that might be helpful in resolving this issue:

• Learn about gift cards and codes | Xbox Support
  
• Get help with a digital code or gift card | Xbox Support
  

Kind regards,
Marrion

Hello, SplatRaptor. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I'm sorry to hear a code you purchased was already redeemed.

First, it is important to ask that please refrain from sharing personal information, including email addresses, transaction numbers, etc.

As community users like you, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

Not only that, but please be aware this site you mentioned is not an authorized seller. Actually, this website, including similar ones like, G2A, CD Keys, etc. are not authorized as well. It is not possible to determine how a seller obtains a key, and the chances of getting a used or fraudulent key are high.

Therefore, Microsoft is not able to assist with redeemable codes obtained outside the Microsoft Store. So what I can suggest you is to ask for a refund and then get a code from a reputable and authorized source in your country.

I hope you can get this sorted out as soon as possible.

Thanks for your kindness and understanding.

Regards,

Arturo.

When I got my Xbox one I had a digital code that came with it for Minecraft. I enter the code in months ago and now it's telling me that I don't own the game and it wants me to buy the damn game again. How do I fix this without buying the stupid game again.
I even tried re-entering the digital code but it said that the code has already been redeemed. It makes sense because it was redeemed with my console, but my console is still saying that I don't own the game. Please tell me what to do before I sell my console

What error message/code do you receive when you try redeeming the code?

It says the code has already been redeemed.

I bought a 3 month xbox live gift card and I put the code in and it says already redeemed I don't know what to do plz help my