my dad sent me the skywalker saga cant see it in the email what do i do?

Hi, Timmeh.

Could you ask your dad to check if a transaction for this gift is listed in his Microsoft account order history with the status “completed”?

https://account.microsoft.com/">https://account.microsoft.com/
billing/orders

In case the item is there, please ask him to click on “view code”. That way, you only need to copy that code and redeem it at the following link in order to get the game:

https://account.microsoft.com/
billing/redeem?refd=login.live.com

hello Arturo my dad sent it as a gift

Thanks, timmeh

Hello, Timmeh S. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Did you ask for permission to purchase the game, or instead your dad sent the game as a gift?

If it’s the second thing, could you ask him to check if a transaction for this gift is listed in his Microsoft account order history with the status “completed”, or nothing appears yet?

https://account.microsoft.com/billing/orders

In case the item is there, please ask him to click on “view code”. That way, you only need to copy that code and redeem it at the following link in order to get the game:

https://account.microsoft.com/billing/redeem?refd=login.live.com

Furthermore, please refrain from sharing personal information, including email addresses, order numbers, gamertags, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

I'll look forward to hearing from you.

Regards,

Arturo.

I’m trying to play thru Fallen Order!!! I’m set to see Rise of Skywalker, but.... my expectations for this film is low. Once this Saga ends they can work on a new storyline!!

Hi Fatima, my problem was started when i tried to open the game, it never opened, so not, it didn't work before

Just for help you i talking about the Skywalker Saga (released this year) and not about the Complete Saga (released in 2007)