my credits haven't deposited in my account

Hello KillerApe18596,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit events happened after the 24th, they will be a part of your mid-month deposit in February.

You will want to re-post by changing the Forum Type to "Support". This post is in the discussion forum and that is not monitored by the staff.

Once you re-post in the support forum it will take 1-2 business days for the staff to reply.

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Do you mean the credits haven't been deposited into your account yet or is there another offer you're looking for credits from? The credits should be deposited by the following 15th or 30th of the month after you earned them.

You would need to post in the support section of this forum so they can check into it for you.