My credits do not go up

starwingDBR · Dec 23, 2016

I registered in the program live rewards xbox since 12/05/2016 at the time I had 7030 G and currently I have 16030 G and even today when I go in the option my rewards appears that I have only 250 G or I have no way to receive
The program rewards rewards, I hope you have how to solve this and that I get to use my points in xbox live rewards, if someone could help me I would appreciate it!

:)

Zzyzx rd3993 · Dec 23, 2016

My New Credit Card Will Not Go Through

I received a message from xbox 3 weeks ago that my card with my subscription on it will expire. It has been expired for two weeks so I haven't been able to access live since then. The problem is I have a perfectly up-to-date credit card I can transfer my
subscription over on. But when I go onto my xbox to update my paying options it tells me my card goes through... but nothing happens. I then decided to try going online to the xbox website to change my payment optinos. Every time I select the card I want to
be charged it tells me the website is going through some technical difficulties. I have been attempting to change my card for two weeks but to no avail, it appears the site has been glitching out. Every time I sign in I get a page telling me I found a glitch
in the system. Has anyone else had this problem/ have any suggestions on what I should do? Responses are appreciated.

VibroPlex · Dec 23, 2016

My New Credit Card Will Not Go Through

Suggest you contact a Billing Agent. You can choose Option 1 after finding your country's support line: See
Uh oh... that shouldn't have happened. ...

but a faster way to speak to a Billing Agent is to go to
http://xbox.com - sign in there if you can - then go to
support.xbox.com/contact-us

Click on Request A Call and type in a few lines explaining your issue and you will get called back quicker than if you waited in queue on hold.

Smwutches · Dec 23, 2016

Gamerscore is not the same as rewards credits. In order to earn credits you need to either complete offers listed on the site or you need at least 1 star level in order to receive VIP rebates.

Smwutches

Gamerscore is not the same as rewards credits. In order to earn credits you need to either complete offers listed on the site or you need at least 1 star level in order to receive VIP rebates.

Smwutches

For help with the Rewards program, you'll want to post in the xbox Rewards Questions support forum. If you can post any specific offers you're looking for credits from, that will help too.

NathanielLarson

I had a similar problem with one of my credit cards and I was still able to buy from other places. I wound up contacting my credit card company and it was a problem with them. If you haven't contacted your credit card company yet I'd try doing that because
that got my issue solved. Other than that I wouldn't be sure what is going on.

TeeMan69XXX

Go to the store and pick up a Points card. If you do it of the net they need a credit card or debit card for back up. To protect themselves.

JazzyFurball450

I still haven't had my bingos credited to my account. This is getting to out of hand. How am I suppose to go up on the rating ladder, when you won't credit me for my bingos that I get.

My credits do not go up