My credit rewards are not deposited and I already updated my data

Hi HostilShot. Your Rewards locale and your Xbox Live locale does not match and this is causing deposits to fail. Your Rewards locale is Mexico, and your Xbox Live locale is not. To change your Rewards locale to your current Xbox Live locale, you'll need
to opt out of the program, wait 48 hours, and re-enroll. Once you do so, reach out to us again and we'll recover your pending Credits.

Hello mdeneen99,

From the FAQ for the Simply Rewarding offer:

When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.

Note that pending and deposited are two different Credit types. Pending Credits are undeposited, and are awaiting action to move to the deposited state. Pending Credits require one deposit cycle to process. A general rule of thumb is Credits
pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit the following month. Therefore, your deposit will not occur until the end of the month.

I'd just like to ask that the 9,000 adjustment be deposited soon, my initial February rewards were already deposited the same instance my MyVIP purchases registered in my MyRewards so I had no time to address the points rewarded before the deposit was made,
and these additional credits should have been included with that deposit. If you can please set that to deposit, I'd appreciate it.

That is all. Thank you for your review of my February purchases, I know it was a lot to go through. You can lock this thread now.

Hello BeloCretino,

From our FAQ:

How do I know how many Rewards Credits I've earned and how will I know when they have been converted to my local currency and deposited into my Microsoft account?

First, log in to Xbox Live Rewards and head over to the MyRewards page. Once you are on the MyRewards page, click on 'View MyStatement.' MyStatement is a summary of all your rewards activity. You can view:

• Pending Rewards Credits: Credits you've earned that have not yet been converted to your local currency and deposited into your Microsoft account
• Rewards Credits Deposits: Credits that have already been converted to your country's local currency and deposited in your Microsoft account.
• Previous Month: Activity over the past month
• Past 6 Months: Activity over the past 6 months
• Lifetime: All your activity for the entire duration of your Xbox Live Rewards membership.

You'll also receive a MyStatement email each month that shows your Rewards Credits activity summary.

Since you are looking at your Lifetime Credit amount, this is showing you
all Credit events over the entire duration of your account's lifetime. This includes previously deposited Credits, like your deposits on

2017.02.08 - Deposit - 6000

2017.01.11 - Deposit - 19850

These deposits are placed into your Microsoft Account as usable currency, and will be recorded on your commerce page (https://commerce.microsoft.com/) as a refund with a negative amount. If you have made a purchase
with your Microsoft Account, then those funds will have already been used, since promotional Credits are used first from your Microsoft Account.

For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.

Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)