my country isn't in location settings on xbox one

NedasI · Jan 30, 2019

What to do if my country isn't in location settings on xbox one does it mean that xbox live isnt supported for me and i can't make any purchases? Because i tried to make a purchase and in postal code stage it sais wrong postal code or smth like that but
i know the postal code i wrote in is right.

:)

XBF Amber M

Hey there,

We will be locking this older thread due to it being revived by a new post. If the issue is
on going, we recommend creating a new thread
detailing the issue at hand and any troubleshooting steps (if any) you’ve tried so far. We will be more than happy to answer any questions. Thank you and happy gaming!

adrenalini

This is aterrible omission on Xbox team side:

- Xbox is by far the most popular console in Lithuania

- Lithuania is a part of EU and Euro zone, and Digital Single Market (so currency is not an issue)

- Xbox Live on Xbox 360 was available in Lithuania, capability removed again upon the releas of Xbox One (so infrastructure is also not an issue)

- Other MS products and services (e.g. Office 365) can be easily purchased via Microsoft Store in Lithuania (so billing is not an issue)

- Xbox is advertised on MS Lithuania website, meaning it’s officially available, yet we can’t access Xbox Live, the main selling point of the console (so product availability is not an issue)

- We have way better internet speeds than most officially supported countries (so end user experience is again not an issue)

Which begs a question - [Mod Removed - Inappropriate] Xbox doesn’t treat Baltic states as proper countries?

Njal the Blue

If your Country isn't on this list https://www.xbox.com/en-US/live/countries then you are not going to be supported with Xbox Live and you will find it difficult to
make digital purchases.

Njal the Blue

your billing account address needs to be the same country as your card is from. As Smwutches says you won't have supported Xbox Live.

XBF Lance J

Hey Nedasi,

Thank you for reaching out. To view in which regions Xbox Live is supported, please head on over to our
Xbox Countries page. This list is constantly fluctuating with countries being added or removed with compliance to ever changing regulations.

my country isn't in location settings on xbox one