My country has been set as US even though I'm in the UK and I can't change it

Hello Elliot, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

Is the country / region option greyed out when you visit this link?
https://account.microsoft.com/profile

If affirmative, I would like to let you know that if you changed your country in the past 90 days, you may need to wait until this time passes before changing it again.

Additionally, there are other restrictions regarding this matter. You can review them and more by visiting the support article below:

https://support.xbox.com/help/account-profile/m...

Hi Crystal,

Thank you for your response but unfortunately did not work.

The console has been set to UK (we had to change it every time we updated or restored). The account itself was already set to UK, but the time was not set. I set the time, and tried to change the region from UK to UK, but it said that i have "already tried
to changed in the last 12 months", even though I have not :S.

Thanks

I don't think you have to change the actual region of your profile to access the foreign marketplace on One, though. Locale is enough this time around. Your profile is still registered to one country while you use the martkeplace of another. I noticed this
when I set up my console and wanted to use English as the language. Locale set to the UK and suddenly prices were in £ even though my profile region stayed as Finland.

Sorry I forgot to add- the country is set to United States in grey so I can't change it click on it. I'm trying to purchase in Ireland, I've never even been in the US, I've tried everything I think I could

Hi,

I checked all of that. I even called Xbox support and they told me it's not possible to change country from Spain to UK, but then why I have the option on my profile? I can't create a new profile in UK, because I use the account on my Windows 8 on my phone
etc...