My controller wonʼt connect or frequently disconnects from my console or PC

I have a similar issue with my controller, its the standard Xbox series X controller and my seconds replacement, when its connected to the console it disconnects even though the light is on and then randomly flashes or goes off.. Id have to take the lead out and in again but still does it, especially when u set the controller down, its something to do with the movement when setting it down? this is beyond annoying for something so expensive be made from cheap materials!

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

Strange noise within the device means it is a hardware issue and the device will need to be repaired/replaced. You can see how to go about that here https://support.xbox.com/en-US/help/hardware-ne...

Hope this helps

Hi!

First of all, I suggest you to update the controller firmware:

Update your Xbox Wireless Controller

Keep us posted

Regards

Check this support link:

support.xbox.com/.../wireless-controller-disconnects-frequently-or-cannot-connect

If your controller still does not work correctly, it will have to be replaced. You can order a replacement Xbox 360 controller from the Xbox Online Service Center. You must register your console to replace a controller under warranty.

support.xbox.com/.../wireless-controller-disconnects-frequently-or-cannot-connect