My controller says it's connected to the Xbox One S console but the console says it's not? HELP

Discus and support My controller says it's connected to the Xbox One S console but the console says it's not? HELP in XBoX on Consoles to solve the problem; After the new update, my controller was working fine at first, but then the audio wasn't working with the headphone jack in the controller, so I tried... Discussion in 'XBoX on Consoles' started by physicaluplift, Oct 18, 2017.

  1. physicaluplift
    physicaluplift Guest

    My controller says it's connected to the Xbox One S console but the console says it's not? HELP


    After the new update, my controller was working fine at first, but then the audio wasn't working with the headphone jack in the controller, so I tried to configure it in settings, but it said there was no controller connected, so I turned my xbox and controller
    off and tried to re-connect them, but now the console says there is no controller connected ("connect a controller to sign in"), but my controller's xbox button is steadily white (no flashing, and when I press the sync button it flashes quickly, meaning it's
    connected to an xbox). I've tried this with my other connected controller, but to the same result. I've tried changing the batteries too, still doesn't work. I have no clue how to fix this, I have a feeling it has something to do with the new update since
    when I googled my problem I couldn't find anyone with a similar issue.

    Any ideas to fix this?

    :)
     
    physicaluplift, Oct 18, 2017
    #1
  2. mountaineer98
    mountaineer98 Guest
    Controller says on but its not

    My Xbox One controller says its connected to the console but it wont move anything on the screen. Help?
     
    mountaineer98, Oct 18, 2017
    #2
  3. biggscubie
    biggscubie Guest
    controller will not work for the division on Pc

    I need help to figure out why my one S controller will not work when I try to play the division. It says it is connected but the game just wants to use the keyboard. Please help
     
    biggscubie, Oct 18, 2017
    #3
  4. G v zauBerBerg Win User

    Probleme mise sous tension manette après maj xbox one - Issue switch on controler just after update xbox one

  5. Internet Expert Win User

    Are xbox one controllers the same as xbox one s controllers?

    You can use a regular Xbox One controller on an Xbox One S console, and you can use an Xbox One S controller on a regular Xbox One console.

    All controllers connect to the Xbox console the same way, via proprietary RF.

    If you are confused because of the addition of Bluetooth in the Xbox One S, just know that Bluetooth is only built into the Xbox One S controller (there is actually no bluetooth functionality in the Xbox One S console itself). The Bluetooth in the controller
    is just a secondary method of wireless connectivity designed solely for connecting the controller to a Windows 10 PC via Bluetooth (without the need of a
    USB adapter). It connects to the Xbox One/One S the same way as the original controllers do.
  6. KyIronHorseman Win User

    anyone having issues with the series or one s connecting by ethernet only an not wfi?

    yes i have done all the above..if i have it connected via ethernet it is fne but when i go to use the wifi it wont work,,says console is connected but when i try to access my games says a connection error,,, does it on my series s and my xbox one s .. and a friends series x is doing it
  7. Internet Expert Win User

    Can I use an Xbox One S controller on the Xbox One?

    Yes, absolutely.

    In case there's confusion, the Bluetooth part in the controller is only for connecting it to a Windows PC. Bluetooth is not used on the Xbox One S, as the console does not actually have a Bluetooth chip.

    The Xbox One S controller still connects to the console with the same wireless protocol as any standard Xbox One controller.

    It even works vice versa! You can also connect a regular Xbox One controller to an Xbox One S.
  8. Internet Expert Win User

    Does the Xbox One S console have Bluetooth Capability? I.E Bluetooth Headsets

    There is no Bluetooth radio component in the Xbox One S console itself.

    The controllers connect to the Xbox One S the same way the controllers connect to the original Xbox One: proprietary RF. You could technically connect an Xbox One S controller to an original Xbox One, and an original Xbox controller to the Xbox One S.

    The Bluetooth functionality in the new Xbox One S controller is specifically made for connecting the controller to a Windows 10 PC with the "Anniversary" update, which has the drivers needed for the controller when connected via Bluetooth.
Thema:

My controller says it's connected to the Xbox One S console but the console says it's not? HELP

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