My controller randomley presses the LT button on my controller.

ChristopherHogue · Aug 2, 2022

Every time I play some thing it presses that button when I'm not even touching the controller. I got a new one and it has the same problem. Every time I try to switch games it makes it so I cant move it pulls up when I do something.

:)

ChristopherHogue

I have no other devices to test them on. And I have only cleaned out the places where you instert the controllers. And I only have had wired controllers.

JosefLBohorquez

Thanks for the update, the issue persist even connecting the controllers via cable?

Are you able to test one of the controllers using a different device?

For example your phone, PC or using a different console.

In your console you didn't try nothing yet?

ChristopherHogue

It's on xbox and I've tried all my controllers got a new one with a new wire and it does it on every one I've opened it cleaned it sprayed it and nothing works.

JosefLBohorquez

Got it , I can advise you some troubleshooting steps to do on the console. But if the issues persist, I think the issue is related to the console itself and not the controllers:

a. Try power cycling your console:

1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

2. Unplug the console's power cable from the console and from the power outlet. Wait 5 minutes.

Important: Be sure to wait at least 5 minutes. This step resets the power supply.

3. Plug the console power cable back in.

4. Press the Xbox button on your console to turn it on and give it a new try

b. Do a factory reset for your device:

Open Settings > System > Console info > reset, then press keep my games and apps

c. Perform an offline update for your console. In that way Xbox system will be installed/updated from scratch. (in case there are some cached files that the factory reset was not able to delete)

For this you need a USB and PC to format it and transfer files provided in the link below (with steps):

https://support.xbox.com/en-US/help/hardware-ne...

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If the issue persists even after the offline update, the next step will be get your Xbox console serviced

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Christopher

Is this happening on Xbox or PC mate?
The controller's firmware are up to date and everything?

And, which troubleshooting steps you have done so far to fix this problem? In that way I can advise you different things or how to proceed

I'll be waiting for your reply, greetings from another Microsoft user

My controller randomley presses the LT button on my controller.