My controller isn’t working with the cloud gaming app

Discus and support My controller isn’t working with the cloud gaming app in XBoX on Consoles to solve the problem; The controller I am using came with the Xbox one s, whenever I try to use it with the bookmark/app it just wont do anything. Something I noticed is... Discussion in 'XBoX on Consoles' started by natevzombie, Dec 5, 2022.

  1. natevzombie
    natevzombie Guest

    My controller isn’t working with the cloud gaming app


    The controller I am using came with the Xbox one s, whenever I try to use it with the bookmark/app it just wont do anything. Something I noticed is that it worked fine in my web browser and in other Xbox apps but not in cloud gaming.

    I have tried all the recommended troubleshooting methods, and I updated my controller but nothing worked.

    I also tried using different browsers but it wouldn’t work in chrome but did in safari(not on home screen).

    Can anybody help me with this?

    :)
     
    natevzombie, Dec 5, 2022
    #1
  2. Kimmy_24 Win User

    My Turtle Beach Recon Controller (Designed For Xbox) isnt working on Xbox cloud gaming!

    Hi, Mohammed! I am afraid there are only two Turtle beach controller that works via cloud gaming at the moment. Controllers not on the list might not work as intended even if they’re designed for Xbox. Please check : https://support.xbox.com/en-US/help/games-apps/...

    Recon Cloud Hybrid Game Controller (USB or Bluetooth connection)

    Atom Controller (Android) (Bluetooth connection)

    Note The list of controllers that follows isn’t exhaustive. Other controllers may or may not work for cloud gaming.
  3. Francia J. Win User

    My controller isn’t working with the cloud gaming app

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Please check if there is an update for your iOS device by following the steps below:

    Settings > General > Software update.

    If there is kindly update to fix the issue.

    If there is none, please restart your device and then try again.
  4. RainingRoses Win User

    Keyboard and mouse on XCloud SmarTv Samsung

    Hi Kaissa,

    As explained above, keyboard and mouse unfortunately isn’t compatible with Cloud gaming at the moment. There are various controllers that are supported, though.

    Refer to this guide:

    Cloud gaming with the Xbox app on your smart TV | Xbox Support

    which includes a section confirming what controllers are compatible and how to connect a controller to your smart TV

    Also see:

    Cloud gaming with Xbox | Xbox Support

    How to use Gaming Hub on your Samsung Smart TV | Samsung Support

    Hope this helps.
  5. LAVQ Win User

    Why does my Xbox controller not work on the cloud gaming on the xbox app on my pc?

    Hi Geri,

    Thank you for your response here are the attempts of myself performing your suggestions.

    1. The controller is fully updated through the Xbox Accessories app, I do not know what you mean by repairing the controller to the PC.

    2. The controller works through both wired and wireless and I can navigate through the menu perfectly fine but when I open a game on the Cloud gaming app it does not work, It does work on installed games, however.

    3. I noticed that the controller did not work within the cloud gaming app is the first time trying to open any games within the cloud gaming app. I attempted to play through the browser Xbox website cloud gaming app and this worked perfectly fine.

    4. It has never worked on the Xbox app Cloud gaming but it works perfectly on the browser Xbox cloud gaming website.

    Hopefully, a fix can be found for this.

    Kind regards,

  6. KristianRusu Win User

    Ps4 controller not working on xbox app on windows

    No im usign the xbox app on mincrosoft and on my phone is working the controller on xbox game cloud but on my pc even with bluetooth it dont work on the xbox app
Thema:

My controller isn’t working with the cloud gaming app

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