My controller is turning off in apps.

I found the default vibration setting to be a little over the top and it rattled my controller.

I turned it right off in the accessories app.

The console physically restarts whenever I turn it off. The controllers turn off with the console. By phantom controller I meant that my console shows a controller being connected despite my two controllers being turned off.

Hello, @ShawnStotz, I hope everything is going well for you!

Thank you for reaching Microsoft Xbox Forum support.

I am very sorry to know you are having such conveniences. Please do not worry about the situation because I am here to help you out!

According to the explanation you have provided, please make sure to follow the following steps in order to fix your issue.

Please follow the the instructions on both links first:

Troubleshoot issues with an Xbox Wireless Controller | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

The last option would be for you to try and request a replacement for your controller from the microsoft website online.

If nothing from the steps above help you resolve the issue please try to contact the Live Support in case you are the replacement is not successful from your side.

Request an Xbox controller replacement | Xbox Support

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

hi my elite 2 controller don't respond anymore.

not one button, stick or paddles work but the controller is "on"= "home button" has light on...

i can't turn the controller off

when i open the accessories app there is only my standard controller displayed.

connecting to xbox with usb cable doing nothing

when i put them in the case: no "vibration"

on the elite 1 you can simply remove the battery but on elite 2 it's impossible.

is there a trick to turn the controller off and on?

thx

I have always had it set "Only from profiles signed in", but for testing turned it off completely. That did not fix it. As I said, the YouTube app seems to have a backdoor (intentional or not)that allows other platforms' YouTube apps to control it, and there
is no setting to turn it off.