My controller dont see headset jack 3,5mm

Discus and support My controller dont see headset jack 3,5mm in XBoX on Consoles to solve the problem; My controller dont see headset jack 3,5mm. 3 days days earlier normally work. 9d411cb5-4dfb-4d3a-bdfc-775042903d6d Discussion in 'XBoX on Consoles' started by RozrzutnikGnoju, May 29, 2019.

  1. My controller dont see headset jack 3,5mm


    My controller dont see headset jack 3,5mm.

    3 days days earlier normally work.

    :)
     
    RozrzutnikGnoju, May 29, 2019
    #1
  2. RozrzutnikGnoju Win User

    My controller dont see headset jack 3,5mm

    My controller is updated.

    I try all steps.

    I borrowed controller from my friend to check do headset work on other controller, and work maybe my jack input is broken or something :/
  3. XBF Ruben D Win User

    My controller dont see headset jack 3,5mm

    Hello!

    Thank you for replying back! At this point, you will have to either, replace the controller or purchase an adapter for the controller that plugs into the bottom of the controller and replaces the 3.5mm headphone jack input on the controller itself. Now,
    if you're still under the 90 day warranty you can
    Contact Support
    to see if you can exchange the controller.

    Try this:

    • Log into Support.Xbox.com
    • Scroll down, Click on Contact Us
    • Step 1: Click on Ask a Question
    • Step 2 : Select your Product
    • Step 3 : Select your Issue
      • Select – Call me back

    If you have any further questions, please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
  4. {Parity} Win User

    My controller dont see headset jack 3,5mm

    Try performing a hard reset EXACTLY like this. Hold the power button on the console for 8 seconds or until the power shuts down completely.
    Unplug the power cord from the back of the console for 5 minutes.
    Plug the power cord back in and restart the console.
  5. XBF Ruben D Win User

    My controller dont see headset jack 3,5mm

    Hello there!

    Thank you for posting on Xbox Forums! Just to clarify, does your controller work on any other devices other than your controller? Have you tried to see if your controller would work on other devices other than your controller? Additionally, have you
    tried to
    Update your Controller
    ? If not I would suggest trying that out as well.

    If you have any other questions or concerns please feel free to reply back letting us know. Thank you again for posting on Xbox Forums!
  6. AquarrzSudnnym Win User

    My controller dont see headset jack 3,5mm

    Sounds as tho you need a headset adapter if the 3.5mm jack has become faulty.
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My controller dont see headset jack 3,5mm

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