My controller does not work when my wireless headset is connected.

Turn off and disconnect all controllers from the Xbox 360 and disconnect the wireless headsets from the controllers.

Connect the wireless headset to the Xbox 360 using the USB cable. Turn on the wireless headset.

Sync the headset to quadrant 1 by pressing the "Connect" button on the on the Xbox 360. Then press the "Connect" button on the wireless headset for two seconds. Do not continue to press the "Connect" button on the wireless headset, as this will change the
quadrant to which it is connected. If the headset now works without the controllers attached, the problem must be with one of your controllers. If the headset still does not work, then the problem is with the headset.

The headset in question is a Tritton Kama with a 3.5mm plug.

the headset is brand new and marked as xbox compatible.

I cannot get the headset to work with any of my two original wireless controllers that accepts 3.5mm without an adapter.

When I try a wired aftermarket controller, @play, it works flawless. Headset is recognized as soon it is connected.

I then tried my wireless controllers and wire connected them to the xbox and then connected the headset. Did not solve the problem.

Best regards

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

This is probably because they use the same bluetooth wave, and one interferes with the other.

Hey i got wireless connection problem with my xbox series x it does not wanna connect to any my controllers i try holding down the button it doesnt work until i have to restart console but then the next day it does the same thing it started happening when i used my headset

Things are working now. When you mentioned the controller, something crossed my mind. I was charging my wireless controller when this problem happened. I think my wireless controller was letting out a signal that was corrupting me headset signal. When
I first used my headset, I never had my wireless controller then. Then the day after I faced problems with my headset when I was charging my battery in my wireless controller and things have been fine with my headset while I've been using my wireless controller.
Obviously when I mentioned my headset, I was talking about my Bluetooth. Thanks for the help.