My controller and head set keep disconnecting and reconnecting and i dont know why I’ve...

Discus and support My controller and head set keep disconnecting and reconnecting and i dont know why I’ve... in XBoX on Consoles to solve the problem; I have an elite controller and steel series arctic 9x headset and for the past week or so the headrest would continue to disconnect and then re... Discussion in 'XBoX on Consoles' started by BlackMan Wild, Jul 30, 2023.

  1. BlackMan Wild
    BlackMan Wild Guest

    My controller and head set keep disconnecting and reconnecting and i dont know why I’ve...


    I have an elite controller and steel series arctic 9x headset and for the past week or so the headrest would continue to disconnect and then re connect, the controller in the past 2 days has started to disconnect aswell as the headset, the headset is now at a point where it will work for 30 seconds then completely turn off and I have to turn it on and off again for it to reconnect, I have tried updating the headset (no update required), and I updated the controller, there was no changes, I then proceeded to factory reset the console and chose the keep settings option, it worked and the controller stayed connected for approximately an hour, it then proceeded to disconnect and reconnect it is now at a point where if I am playing it will disconnect then reconnect on its own every minute 3times so connect dis connect then play for a few second and repeat 2 more times, and then good for a minute,

    What can I do, there is no Bluetooth devises on in the house

    :)
     
    BlackMan Wild, Jul 30, 2023
    #1
  2. Ronnieee Win User

    My controller and head set keep disconnecting and reconnecting and i dont know why I’ve tried everything to fix it

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help with your controller problem.

    If I may ask, have you already tried using a different controller just to see if it works smoothly? As this could already be an issue with the controller itself and might need a repair. You already tried new batteries and also tried using it wired, correct?

    For issues on controllers, you can check this link for some guide:

    https://support.xbox.com/en-US/help/hardware-ne...
  3. ChookiPooki Win User

    Xbox one controller disconnects when I lose connection to the internet

    I know why my internet keeps disconnecting. What im saying is my controller disconnects when i lose connection. It will reconnect but on rare occasions it will not turn back on. Dont worry about the wifi part. All I need to know is if the controllers are
    supposed to drop conneection and then reconnect when the xbox all of a sudden loses internet connection. I dont lose control of the wifi.
  4. Remor453 Win User

    I need help to access my games

    I’ve tried resetting my MAC address, unplugging my router, moving it closer, disconnecting and reconnecting to my wifi. That I can think off the top of my head right now
  5. monrad Win User

    j ai un probleme avec online game

    i disconnect and reconnect my account reboot my computerr and nothing happends i still have my points with mahjong but nothing with solitaire i dont know why
  6. Boise Balla87 Win User

    So are they going to fix those elite 2 controllers or not?

    I do not recommend warranty work as i just waited 2 weeks to get a replacement controller instead if the issue’s fixed then what do you know day 2 my controller disconnect every 15min on cod MW this is my 3rd controller with same issue the only issue I’ve
    had with any is the disconnecting issue! And dont no why everyone us kept in the dark to what the problem is???
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My controller and head set keep disconnecting and reconnecting and i dont know why I’ve...

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