My console was banner and I can’t figure out why but i also cannot think of a reason i...

Console bans won't show on the enforcement site since they're not tied to an account. You can find more information regarding console bans at https://support.xbox.com/en-US/help/family-online-safety/enforcement/xbox-live-device-bans but they cannot be reversed.

Hi Quax, my name is Joel, I'm here to help you with any problems or questions you may have.

Note Customer Service cannot assist with suspensions or disciplinary action. These personnel do not have access to compliance details. Read on for information on how to ask questions about your current suspension.

Quax, unfortunately there is no one who can help you, device bans are permanent and the reasons for this extreme action taken by the Enforcement department are clearly stated in the Microsoft Terms of Service and Code of Conduct.

All the information you can get about it is indicated in the official link below

https://support.xbox.com/help/family-online-saf...

Regards

I don’t really think it’s a developers problem as my friends have finished these games on Xbox One X without crashes, I think it’s something about my console but I can’t figure it out.

It does not clarify. It gives me like 5 different things I COULD have been banned for and I can't find any dedicated team to help me figure out why. It also instantly denied my request for a reversal. It's why I want to talk to a human so I can figure out why and can plea my case because I think it's ridiculous that I got banned for anything I did, regardless of Xbox's reasoning.

I don’t think it’s a problem with our GPU, there’s plenty of processing power to run pretty much anything.

I am trying to figure out if there’s a server setting or something that is not allowing us to use that button.

We don’t have any strange add ons.

I don’t think our firewalls would alter one setting like that.

I know that console players can’t opt out of vibrant visuals (BTW I don’t think it’s a good idea to make it so people can’t turn them off. They are driving me crazy). I can’t figure out if it somehow thinks I’m playing a console version?