My console is banned for hmm no reason

Hello XHJ Tryhard,

Thank you very much for bringing this issue to our attention. We're sorry to hear about the console ban. We recommend to contact our enforcement team for any issues or questions related to a console ban. They can be reached at their website,

Xbox Enforcement Team, by submitting a case review. There is also a section that allows Xbox users to

check a console ban. The decisions are made and upheld by the enforcement team.

Have you gotten a notice from the xbox enforcement team? If so it will tell you what you are banned for. If so you will need to file an appeal with the xbox enforcement team. Support will not be able to do anything for you on that.

Microsoft do not un-ban previously banned consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations.

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.



You might want to post in section 14 in order to get an official answer. Although they might just delete your thread and post a link like below as they do not discuss console bans.

Console Ban

You might also want to check out
this thread.

Post in the suspension forum and try being a bit more respectful then perhaps you'll get a response.

if there was really a mistake, they would likely just unban the console.

Not that this is likely to happen to get your hopes up or anything.