My computer shuts down, SOMETIMES, when I'm playing Age of Empires II: Definitive Edition.

Discus and support My computer shuts down, SOMETIMES, when I'm playing Age of Empires II: Definitive Edition. in XBoX Games and Apps to solve the problem; I bought the game from the Microsoft Store and although it doesn't always happen, it's common that I'm playing and my PC shuts down, like if the power... Discussion in 'XBoX Games and Apps' started by Fabián León, May 20, 2023.

  1. Fabián León
    Fabián León Guest

    My computer shuts down, SOMETIMES, when I'm playing Age of Empires II: Definitive Edition.


    I bought the game from the Microsoft Store and although it doesn't always happen, it's common that I'm playing and my PC shuts down, like if the power goes out. No error message, warning, or anything. I have a W10 Pro PC with Ryzen 5600x, an 8 GB RX580 and 16 GB of RAM. All my drivers are up to date and it's the only game with which this happens.

    :)
     
    Fabián León, May 20, 2023
    #1
  2. andersonpassos Win User

    My computer shuts down, SOMETIMES, when I'm playing Age of Empires II: Definitive Edition.

    a desktop only turns off when the command to turn off is activated or when there is overheating, so as not to burn the processor. If it's not a physical defect, it could be a bug, but neither will new updates be released for this game, nor have there been reports of this type of problem in the community.
  3. Fabián León Win User

    My computer shuts down, SOMETIMES, when I'm playing Age of Empires II: Definitive Edition.

    Hi Anderson, thank you for your prompt response.

    I don't think it could be what you mention. First, because this happens only with this game and I play much more demanding games that even bring the internal temperature up to 150º, with this game it doesn't even reach 120º. Secondly, I am a pretty careful person with my PC and although I know that we are all exposed to security breaches, I do not download anything that does not come from a reliable source and that has not been scanned by my antivirus. The only programs I have installed are Steam/Epic games and the Office 365 suite, and of course I don't browse shady sites.
  4. andersonpassos Win User

    My computer shuts down, SOMETIMES, when I'm playing Age of Empires II: Definitive Edition.

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    Good evening

    Shutdown in general is directly related to the energy, in this case the source or the motherboard, or processor heating that can also cause shutdown. Finally, it could still be a virus, but in the latter case, I advise you to format your Windows or you won't get rid of it so easily. For both problems only a technician will help you with the problem.
  5. igoravila Win User

    Age Of Empires definitive edition

  6. supermm Win User

    What’s Everyone Playing This Weekend (17 - 19 January 2020)

    I played Ticket to Ride, Gems of War and Age of Empires II: Definitive Edition
Thema:

My computer shuts down, SOMETIMES, when I'm playing Age of Empires II: Definitive Edition.

Loading...

  1. My computer shuts down, SOMETIMES, when I'm playing Age of Empires II: Definitive Edition. - Similar Threads - computer shuts down

  2. how do u get ur xbox to ur computer

    in XBoX Games and Apps
    how do u get ur xbox to ur computer: how do u get ur xbox to connect to ur pc 25007492-ed8f-47db-af72-37868d2c684e

  3. I can't play through Xbox Cloud on my computer

    in XboX Insiders
    I can't play through Xbox Cloud on my computer: I recently signed up for the service and I've been trying to play through the Cloud service on my computer for almost two hours and it simply doesn't work. It opens the loading screen with the...

  4. Xbox Controller has double input on Windows 10 computer.

    in XBoX on Consoles
    Xbox Controller has double input on Windows 10 computer.: Let me start off by saying, I've been using this same exact controller for nearly 10 years now and I've never had this problem up until about a week ago, Suddenly (seemingly after a Windows...

  5. New computer? previous games

    in XBoX Games and Apps
    New computer? previous games: How to restore pervious game from old computer 14943057-99fa-4f1a-a83f-433d0dc1454b

  6. I need to get Xbox off of a computer that I accidentally put it on. I need the account off...

    in XBoX Accessibility
    I need to get Xbox off of a computer that I accidentally put it on. I need the account off...: I accidentally put Xbox on my computer. I need to get it off of my computer and out of my account fwith Microsoft. 954b1244-1386-4542-8546-db921b4f1bb3

  7. why am i the only player on xbox in the black ops 6 lobby? Its me against all computer...

    in XBoX Games and Apps
    why am i the only player on xbox in the black ops 6 lobby? Its me against all computer...: why am i the only player on xbox in the black ops 6 lobby? Its me against all computer players and believe me it really sucks. 13cd6c23-75a7-4160-9074-a5112f23c536

  8. My microphone isn't working in the Xbox app even if I see it is working on my computer the...

    in XBoX on Consoles
    My microphone isn't working in the Xbox app even if I see it is working on my computer the...: I just need some help fixing it c7165358-5fa3-4cfa-aabf-143767f235fd

  9. My computer blacks out ONLY when playing microsoft games

    in XBoX on Consoles
    My computer blacks out ONLY when playing microsoft games: Every time I play micro soft games my screen blacks out and I have to restart my computer, ****?????????????? cfd1d408-cb48-4875-a0c8-3e8b06d71f1b

  10. Computer completely shuts down while playing fortnite

    in XBoX Games and Apps
    Computer completely shuts down while playing fortnite: Computer is crashing playing fortnite only after upgrade to windows 11. No other game so far has done this. ------------------ System Information ------------------ Time of this report:...