My communication ban was lifted but still shows up on the Xbox enforcement website.

o0OO LUKE OO0o · Jan 5, 2020

I just got a message from Xbox live on my Xbox about a communicate ban i got about a month or two back, but when i check the enforcement website it still says I've had a communication ban on my account and I'm still banned from the Xbox ambassador
program.

This was the full message "Due to a mistake that's now fixed, you might have been told your communications were suspended. This was abnormal. We apologize for any inconvenience! To help make it up to you, use this code to enjoy one free week of a new
or current premium subscription: *****-*****-*****-*****-*****. Is this the right compensation? Take a survey and let us know."

I was wondering if there's anything i can do about this.

:)

o0OO LUKE OO0o

I took the survey and it was just about if 7 days of Xbox live gold is good compensation, nothing about getting the old ban removed from the enforcement website. Thanks for providing the email address for Xbox ambassador, will email them and see if it's
possible to reapply under the circumstances.

Smwutches

Try taking the survey to see if it has any way to communicate about removing the enforcement from the website. If not, there's no other way of contacting the enforcement team unfortunately so the only thing to do would be to wait and see if it gets removed
on its own.

As far as the Ambassador program, you would want to email L: xboxambs@microsoft.com for more information on possibly being re-added.

ZAYONETTA

I believe you have not been successfully unbanned and there is still a communications ban on your Xbox Live account by the enforcement team. There is nothing you can do to lift that ban unfortunately if it is permanent, however if not permanent you should
see your communications ban lifted after a couple of days, weeks, or months even. I hope this answers your question.

Anonymous Tom

Console bans will not show up on the enforcement teams website.

If you sign into your account at enforcement.xbox.com and does not show any current enforcement actions or that your account has a permanent suspension then your account is fine.

That doesn't answer my question. I can still use my Account on the Xbox App. So that should mean my Account is not banned?

Nursemorph

I have received the same thing, but there’s nothing on the enforcement website and it’s been 5 days. Support said my ban is only 7 days and it’ll be back on the 23rd. But why the hell isn’t it not showing on the website about my ban.

Because the Enforcement website is currently having issues and bans have not been showing up.

My communication ban was lifted but still shows up on the Xbox enforcement website.