My clips will freeze randomly throughout the videos

Hello, my name is Fernando, an independent consultant. Hope you are doing great. I will be more than happy to help you with your query today.

The link below may help you in this case of freezing videos:

https://answers.microsoft.com/en-us

(Note) The link being shared is in English and may require translation software to read the page content.

Hope I helped, see you soon!

Hello Marky,



Greetings!



Thank you for posting in Microsoft Community.

Based on the description, you are experiencing lagging issue with game clips on Xbox Series S. Let us check and see on what we can do to help resolve your concern.

We would like to ask few questions to help us isolate the issue further.

1. Have you check if you have not encountered network connection issue that might affect your recording?

2. Is this affecting to particular game recording or happening to all?

3. Where did you notice the freezing issue? Is it during recording or during playback?

For the meantime, here are the troubleshooting steps that can help resolve the issue:

1. Power cycle your console. See: How to restart or power cycle your Xbox console | Xbox Support

2. Make sure capturing is enabled.

• Press the Xbox button to open the guide.
  
• Select Profile & system > Settings > Preferences > Capture & share.
  
• Under Allow game captures, make sure that either Captures by me or Captures by me or games is selected.
  

3. Use both of the previous solutions.

• Follow the steps in Solution 2 but set Allow game captures to Don’t capture.
  
• Power cycle your console.
  
• Follow the steps in Solution 2 and set Allow game captures to either Captures by me or Captures by me or games.
  

4. Delete older clips

The issue may be due to a lack of space in your cloud storage. You can upload up to 10 GB of captures to the Xbox network. Once you reach those limits, you’ll need to delete existing captures to upload new ones:

1. Press the Xbox button to open the guide.
   
2. Go to Capture & share, and then select Recent captures > Show all.
   
3. Select On the Xbox network in the first dropdown box.
   
4. Select the clip you want to delete.
   
5. Press the A button, and then select Delete.
   

For your reference, see: Troubleshoot recording game clips on Xbox | Xbox Support





We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).











Thank you for your understanding.



Respectfully,

I am getting the same error as well. After editing my clips together, it freezes at 50% when tries to upload after it's rendered the video. Hate that it won't save your video until it's completed uploading...which doesn't work.

I don't know if i'm supposed to write it here...but anyway i hope somebody to help me.

I want to know how can i have my clip showed of in the upload channel, like i see some epic videos in "Featured clips" ...you guys know that everyday they pick new clips to make a Top 10..do they pick randomly or do we have to send it somewhere?