My clips are gone from recent captures

game captures been having a few issues lately be patient for patch or the app updates

If they were stored locally (never uploaded to Xbox Live), then it's possible they were removed after a certain period of time. If I'm not mistaken, it's 30 days.

Edit - "Existing clips older than 90 days w/o views will be deleted, as will new clips unviewed after 30 days."

https://twitter.com/majornelson/status/1056939106767261696

https://support.xbox.com/help/games-apps/my-games-apps/back-up-game-clips

A moderator has removed your content for the reason they stated

I do own the app. Captures will not delete from there either.

The captures also do a cycle where it shows all the “deleted attempts” and won’t delete, then it’ll show no old clips I’m trying to delete (it’ll show any recent clips I’ve tried to add) and that’s when it allows me to upload. It also will show all my old clips and screenshots and when I go into recently captures, it shows the most recently added captures to Xbox live. Right now, it is showing 101 clips and when I click on recently captures, it shows the 4 I managed to slip on to Xbox live only. It’ll eventually revert to the 101 clips and not show the most recent ones.

From 2019 to 2023, I saved 1000 captures locally onto my Xbox without uploading to Xbox Live. Only a small amount, maybe 10, were uploaded to Xbox live (but those were removed too).

I remember going through my captures with friends a few weeks ago with no issues.

The most recent update wiped all those captures except for 100 without warning. I started up my Xbox today, and they were just gone.

This is the case for multiple other forum discussions I have read. The most recent update corrupted my game clips, and no representative from Microsoft has contacted any of these discussions to resolve it. They only state that nothing can be done and back it up for the future.

I need a resolution for this. Someone from the Microsoft development team needs to reach out and apologize for erasing users' data. Four years of memories are gone because someone at Microsoft was too lazy to prompt the user to back up the game clips. Instead, the new update erased any game clips over the 10 GB max without warning.