My Child Still is Not Able to Access Some In-Game Content Even After I Changed His Restrictions

Hi there,

you should be able to set what games the child account is allowed to access via

https://account.microsoft.com/family/

or via the Xbox One console via the content restrictions.

It's also possible to specify exceptions to the set Age restriction.

Hi,

If you are a child, you may be in a family with restrictions. If you can, ask a family member to grant you access to be able to change your picture.

Hi there.

Some Roblox content is set up for adult accounts only. A 13+ account will be deemed as a teen account.

It could also be that what your child is trying to access content that must be paid for. It doesn't directly tell you this in game and only shows up with that error code.

Try accessing the same content from an adult account, if possible, to make sure it isn't something to do with the child/teen/adult account restrictions.

Hi there PremedSolution, thanks for reaching out.

Our guide for
Setting restrictions for your child on Xbox One and Windows 10 may be able to help out with this if you'd like to block access to certain content for child accounts in your Microsoft/Xbox account family.

You changing their Privacy Settings from Child to Adult doesn't change the account status to adult itself. So pretty much their accounts are still child. It will be possible to change it to adult as soon as they reach 18. If that is the age of an adult in
your country ofc. You cannot change that setting manually. The restriction on downloadable content stays locked until they reach the required age depending on the content age restriction.