My child can’t access money on Microsoft account to buy vbucks?

Discus and support My child can’t access money on Microsoft account to buy vbucks? in XBoX Games and Apps to solve the problem; Hi can anyone help? In family safety app we’ve added money to our child’s account - it’s there in his wallet yet when he logs into Fortnite on xbox it... Discussion in 'XBoX Games and Apps' started by Shout PR, Dec 18, 2023.

  1. Shout PR
    Shout PR Guest

    My child can’t access money on Microsoft account to buy vbucks?


    Hi can anyone help?

    In family safety app we’ve added money to our child’s account - it’s there in his wallet yet when he logs into Fortnite on xbox it keeps telling him to ask a parent

    I get the notification press allow but it keeps asking me to add more money, it won’t use the money already in his Microsoft wallet?

    :)
     
    Shout PR, Dec 18, 2023
    #1
  2. Jhonkito Win User

    My child can’t access money on Microsoft account to buy vbucks?

    Hi Shout, my name is Jhon, and will be a pleasure help you

    Yes, the money already in your child's Microsoft wallet will be used to purchase V-Bucks in Fortnite. However, there may be a delay in updating information on the console.

    Here are some steps you can try to fix the problem:

    1. Restart your Xbox console. Sometimes restarting the console can fix temporary problems.

    2. Update your Xbox console. Make sure your Xbox console has the latest software version. You can check for updates by following these steps:

    -Press the Xbox  button to open the guide.
    -Select Profile & system > Settings > System.
    -Select Console Update.
    -If an update is available, follow the on-screen instructions to install it.

    3. Relink your child's accounts and yours. To do this, follow these steps:

    -Open the Xbox app on your console.
    -Press the Xbox  button to open the guide.
    -Select Profile & system > Settings > Account.
    -Select Family.
    -Select your child's name.
    -Select "Link" next to "Your Account".
    -Follow the on-screen instructions to link your accounts.

    4. Sign back into your Xbox profile:
    Your child must first close their email from their Xbox and then sign back in.

    Here are some additional tips that may be helpful:

    -Make sure your child is using the correct account to log into Fortnite.
    -Make sure your child has the latest version of Fortnite installed.
    -If your child tries to purchase an item that is not supported in her region, he may not be able to use the money in his Microsoft wallet.

    For your reference, I've included some links where you can find more details about the solutions I suggested

    https://support.xbox.com/help/games-apps/troubleshooting/game-issues-resolution

    https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

    https://support.microsoft.com/accou...-account-c39dbc30-bc83-30c8-5ea9-d0d94e6dcfe4

    I really hope your problem has been fixed with my help, have a nice day.
    Jhon
  3. kaleigh wadley Win User

    Can I get my vbucks on this fortnite account transferred to my other Microsoft Xbox account?

    I would but I got it as a gift. I was not the person who purchased it. How am I able to even get those vbucks then? They are on my fortnite account, but the Microsoft account that I put it on is not even linked to my fortnite because my other one is. So what your saying is that I can not get those vbucks back and that since that account can’t exist then I just can’t have the vbucks at all? By all all I mean those vbucks only not the ones that I can buy. And what you are saying is that my friend spent 8 dollars of her hard earned money to give me a gift that I can’t even use???? That is so stupid that y’all can’t switch the vbucks to another account.
  4. GMS1stLDYCannon Win User

    V-Bucks

    Hello, is the money showing at all on the account???? Does the child have a child account where you have to approve purchases?? When you try to buy the vbucks what happens???
  5. Alexandre MOTTIN Win User

    L'achat vbucks via microsoft Store, n'apparaissent pas dans le jeu PC.[The purchase vbucks via microsoft Store, do not appear in the PC game.]

    Hi Ezra,

    Thanks for your answer, i asked the refund.

    But after, how can i refund my money from the microsoft account.

    I Bought XBOX and windows carte for my son "Marius" to put money on his microsoft account to buy Vbucks.

    Now i know it's not possible to buy Vbucks for windows, from the microsoft store, how can i refund my money from microsoft account.

    Because my son is very disappointed

  6. DIPDIP0TAT0CH1P Win User

    Money on my childs account unaccessable

    Did you gift your child some store credit and them purchase them vbuck in game on your childs account. This is how I did this with my kids.

    Basically give them some credit, and when they go to the store in the fortnite game, they can then select purchase vbucks, and then it will buy them with the credit you have put on there account.

    This has to be done ingame on the childs account though.
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My child can’t access money on Microsoft account to buy vbucks?

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