My cheldren accouts changed to adult and I cannot change it back

Discus and support My cheldren accouts changed to adult and I cannot change it back in XBoX Accessibility to solve the problem; Dears, I have my xbox account and 2 of my kids have xbox accounts linked to my account (my family) but the accounts changed to adult account. I... Discussion in 'XBoX Accessibility' started by عبيدة السقارObaida Al-Saggar, Aug 14, 2018.

  1. My cheldren accouts changed to adult and I cannot change it back


    Dears,



    I have my xbox account and 2 of my kids have xbox accounts linked to my account (my family) but the accounts changed to adult account. I tried to rectify this and changed the accounts from the console to be child account and I have
    changed the birthday to be 2006. still the accounts appear as adult in microsoft.com/account and I cannot set a time limit to them.



    My questions are 1)how to rectify this 2)how can I control the time limit 3)how can I give the exception to play a specific game with higher rating.



    Thanks

    :)
     
    عبيدة السقارObaida Al-Saggar, Aug 14, 2018
    #1
  2. Can Xbox fix this

    Child accouts have to be changed by the adult supervisor of the accout. And by you trying to change it sent a notification to that accout
     
    Itilianm0nst0r, Aug 14, 2018
    #2
  3. GeorgeCrake
    GeorgeCrake Guest
    I can’t get custom gamer pictures

    i can’t get a custom gamer picure when i have change my a accout to a adult and i have changed my date of birth what do i do???? Please help!!!
     
    GeorgeCrake, Aug 14, 2018
    #3
  4. My cheldren accouts changed to adult and I cannot change it back

    The child's account would change to an Adult account when it hits a certain age in the region the account is assigned. That age will vary by region and the legal requirements for what constitutes an adult, and based on the birthdate listed for the account.
    I don't think the option to revert it back to a Child account is possible: https://answers.microsoft.com/en-us/windows/forum/windows_10-win_family/changing-adult-account-to-ch...
    But that page has details on how you might provide feedback via Windows 10 for that option. You can also submit that feedback to Feedback.xbox.com or on your console via the Xbox Insiders Hub via the Report a Problem option: https://support.xbox.com/en-US/xbox-one/console/xbox-insider-hub-report-a-problem

    Without the option to downgrade the account from an Adult to a child account, you would have to create a new account with an accurate birthday for the child account to continue management via the Microsoft Family account settings.
     
    PalmettoBling, Aug 14, 2018
    #4
  5. PalmettoBling Win User

    My cheldren accouts changed to adult and I cannot change it back

    The child's account would change to an Adult account when it hits a certain age in the region the account is assigned. That age will vary by region and the legal requirements for what constitutes an adult, and based on the birthdate listed for the account.
    I don't think the option to revert it back to a Child account is possible: https://answers.microsoft.com/en-us/windows/forum/windows_10-win_family/changing-adult-account-to-ch...
    But that page has details on how you might provide feedback via Windows 10 for that option. You can also submit that feedback to Feedback.xbox.com or on your console via the Xbox Insiders Hub via the Report a Problem option: https://support.xbox.com/en-US/xbox-one/console/xbox-insider-hub-report-a-problem

    Without the option to downgrade the account from an Adult to a child account, you would have to create a new account with an accurate birthday for the child account to continue management via the Microsoft Family account settings.
  6. Itilianm0nst0r Win User

    Can Xbox fix this

    Child accouts have to be changed by the adult supervisor of the accout. And by you trying to change it sent a notification to that accout
  7. FreddieSeal Win User

    I cant seem to change my privacy settings on Xbox

    Im the adult accout but whenever i click on the link u sent me it sends me to the support page for how to change a childs xbox settings
  8. Smwutches Win User

    Convert regular account to a child account OR set time limits on regular account

    You would have to create a new child account for him in order to add limits. He would have to start over. It is not possible to transfer anything between accounts and it is not possible to put limits on an adult accout or change an adult account to a child.
  9. Smwutches Win User

    Switch admin to child account and create new admin account?

    Adult accounts cannot be changed to child accounts.
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My cheldren accouts changed to adult and I cannot change it back

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