My character creator items on Minecraft are using my coins but not saving

Discus and support My character creator items on Minecraft are using my coins but not saving in XBoX Games and Apps to solve the problem; We have multiple Xboxes in our home with multiple Minecraft accounts. My kids have used coins to purchase character creator items like headpieces &... Discussion in 'XBoX Games and Apps' started by IE Ogborncook, Jan 17, 2023.

  1. IE Ogborncook
    IE Ogborncook Guest

    My character creator items on Minecraft are using my coins but not saving


    We have multiple Xboxes in our home with multiple Minecraft accounts. My kids have used coins to purchase character creator items like headpieces & such. Their coins disappear, they can wear the item at that time, but once they turn of the Xbox & back on, all their purchases are gone but the coins never come back??

    :)
     
    IE Ogborncook, Jan 17, 2023
    #1
  2. andersonpassos Win User

    My character creator items on Minecraft are using my coins but not saving

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good evening

    This sounds like an issue with the Xbox Live account that is being used to make the purchases. It's possible that the purchases are not properly syncing to the Xbox Live account, causing them to be lost when the Xbox is turned off.

    To fix this issue, you can try the following steps:

    Make sure that the Xbox Live account being used to make the purchases is signed in properly on the Xbox.

    Check that your Xbox is properly connected to the internet and that your Xbox Live account is in good standing.

    Try clearing the Xbox's cache by holding down the power button on the front of the console for 10 seconds to shut down the Xbox, and then unplugging it from the wall for at least 1 minute.

    Try doing a power cycle on your router and modem.

    Try signing out of Xbox Live and then signing back in.

    Try removing the profile from the Xbox and then adding it back again.
  3. Shadowius Win User

    Is it possible to find a Microsoft account i dont remember the email, password, or username for?

    Thank you so much, i got the account, is it possible to merge the accounts so i have all my minecraft stuff on just one? Or make them all share the same marketplace and character creator items
  4. John C Maxwall Win User

    Hi, I got this simple problem with minecraft bedrock on pc not letting me get the achievements.

    I noticed that the all the Xbox services are live and running good. I still can't get any achievements. Also I notice that I can't save my character edits it just never updates when i edit my character in the character creator.
  5. MateusFontana Win User

    Axolotl Beanie item not appearing in Minecraft Character creator

    Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

    First, welcome to the Xbox community. For specific questions and problems like this, I suggest you contact the game support, as it's something inside the game, and as informed the code appears as redeemed in your account. To contact them please use the link below.

    https://help.minecraft.net/hc/en-us/requests/new

    * Thank you in advance for contacting, I hope this can help you.
  6. Georges C. Win User

    How do I add sounds using Blockbench Minecraft Entity Wizard?

Thema:

My character creator items on Minecraft are using my coins but not saving

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