My brand new Xbox series X wont download any discs

When doing disc install and there is an update you get a question to do that simultaneously.

- choose Later on that, so only disc install completes first

This way disc install will complete undisturbed.

Later there will be an update to activate from network later.

Never had issues with disc install doing it this way.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

JD1926,let's investigate this problem, friend

Open the panel by pressing the Xbox button in the center of the controller.

Scroll right on the panel to the System area.

Select Settings.

Select Network.

Select Network Settings.

Select NAT Test Type.

Tell me what appears on this test, please

Are you installing the game on an external HD? If yes, install only internally.

Alright, let's try this here then

Press and hold the power button on your Xbox for 10 seconds, wait for it to turn off. Unplug it. Now wait 1 minute before turning it on.

Configuration>Network>Advanced Settings>DNS Settings>Manual>Primary 1.1.1.1 and Secondary 1.0.0.1

Hi,

I just downloaded Fallout 4 with my game pass on my brand new series X… and I’m having the exact same issue. Any help would be appreciated!

I just bought a brand new Xbox One X, but when I go to the store, Flight Simulator and other Xbox Series X/S games say they are "not playable on this device" and I can't get Flight Simulator to install on my brand new Xbox One X because it says it's "not compatible". Very frustrating.

So you bought an Xbox One X and expected to be able to play an Xbox Series X game on it?

Why would a game made for an Xbox Series X work on an Xbox One X?

If you want to play Xbox Series X/S games I would take your brand new Xbox One X back to the store you bought it and see if they will take it back and you could try and buy an Xbox Series S (Series X consoles are very hard to find, but a Series S can be found fairly easilly)

Hi Kylo Ren1,

Greetings!

Thank you for posting in Microsoft Community.

For a digital copy, the Game Borderland The Zombie Island of Dr. Ned is not listed on the backward compatibility games. So you wont be able to play the game on Series X.

Xbox Backward Compatible Games | Xbox

If you have an Xbox 360 Disc for the game then you should be able to play it on the Series X

The Xbox Series X can play game discs from the original Xbox, Xbox 360, and Xbox One. For movies, it can play DVDs, Blu-ray Discs, and Ultra HD Blu-ray Discs—you just need to download the Blu-ray Player app from the Store app on your Xbox Series X to be able to play those discs.

To insert a disc: With the Xbox Series X in the vertical position, insert the disc so that the top side (with the cover art) is facing the left edge. If the Xbox Series X is in the horizontal position (with the power button in the top right), insert the disc face up.

Please see: Xbox Series X|S FAQ | Xbox Support

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