My birthday is correct

Rickyrf · Dec 5, 2016

Account status:

Required information

It seems that some data that we have in our file are incorrect. Make sure that the birthday date in your Microsoft Commerce account is correct by clicking the button below. If it is correct, create a post in our support forum here.

:)

NavinWelgama · Dec 5, 2016

Birthday on Microsoft account is correct?

The BIRTHDAY associated with my Microsoft account is correct but the Xbox live rewards account status still shows up as yellow and asks me to change my birthday to a correct birthday.

MedusaRehkitz · Dec 5, 2016

birthday

I just checked rewards.xbox.com/myrewards/ an there's a yellow light. "Your birthday seems not correct." I checked it. My birthday *is* correct. I don't whats the problem. GT is QuasarWaerter.

XBLRewards8 · Dec 6, 2016

Hello Rickyrf,

It looks like you are receiving this notification due to a internal data error. Our system is incorrectly formatting your date of birth, which is causing us to see that your birthday was in in 1753! This is an error that we are currently working on correcting.
We apologize for the alarm that this may have caused. This notification does not mean that your account is not working correctly. It was just some information that our system noticed was odd.

XBLRewards8

Hello Rickyrf,

It looks like you are receiving this notification due to a internal data error. Our system is incorrectly formatting your date of birth, which is causing us to see that your birthday was in in 1753! This is an error that we are currently working on correcting.
We apologize for the alarm that this may have caused. This notification does not mean that your account is not working correctly. It was just some information that our system noticed was odd.

XBLRewards8

Hello o Psychic o,

We see that you are raising a yellow warning light on your account due to our system detecting an irregular birth date in our system. Please verify your date of birth settings through the link provided. It should take us up to 96 hours to receive your new
date of birth information, after which the warning light should go away. This warning will not negatively impact your account in any way, it is just a notification that our system detected some possibly incorrectly input information.

XBLRewards8

Hello navman95,

We have determined why users are incorrectly seeing this notification and are deploying a resolution. You should see this notification go away by the end of next week.

XBLRewards8

Hello navman95,

We recently introduced a new, yellow "warning" light for issues with accounts that are not serious enough to prevent your account from working correctly, but may still be an inconvenience. However, it seems that the information we are receiving is not being
interpreted correctly. If our system is to be believed, you were born before Australia was even colonized (!). It appears that your dignified and mature bearing caused our system to incorrectly report your age. Apologies for the confusion. We are currently
investigating why some users are having their information incorrectly reported. However, this issue will not prevent your account from working as expected. It's just a strange detail we noticed on your account. We'll update you here when we receive more information!

XBLRewards8

Hello Saddukkar,

That notification was incorrectly receiving birthday information. I see that your account has had this error fixed, and your status is now Green. Regarding your deposit, that has not be done yet. The next deposit cycle will occur in the middle of this month.
Your last Credit event which scheduled you for an automatic deposit occurred too late to schedule you for last months end of month deposit.

My birthday is correct