My Beexcellent GM-3 Headset Mic is not showing up on my Windows 10

K user · Jun 30, 2022

Hello community

In the last week, I bought a headset and it has a built-in mic, but everything I try to record sound with the mic or use it, the sound is not recorded with the mic of the headset, but rather with the mic of the computer, knowing that the headset is the Beexcellent GM3 or its new name Koiton GS800 note : The sound come through the Headset

And thanks for the help

:)

Georges C.

Hello again K, it's really weird that it works on other devices and doesn't work only on this one you want,

Hhave you checked if you have the latest version of Windows installed, at 21H2, because recently came out the latest update to Windows 10 and 11?

See which version of Windows 10 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional, Microsoft released major fixes this week, and make sure you have the Xbox Companion App installed.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

This can fix some thing regarding driver conflict within Windows.

K user

Hello, first it's a pleasure to be able to help you today.
My name is Georges C. welcome to the community.

Hello K, i did some research on the equipment in question, the equipment comes with a dual cable, USB and p3, you are connecting by which one.

Windows typically automatically recognizes any device that physically connects to your PC.

Try to see the mixer settings on the right side of the image you sent has written "Sound Control Panel" and Microphone Privacy Settings.

Thanks Georges C.

I am connecting the headset by the USB and the p3 cables but nothing changed

note: The headset works on another devices

I also checked my Sound Control Panel and the Microphone Privacy

I am sorry but I am still facing the problem

And Thanks again.

K.

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello K, i did some research on the equipment in question, the equipment comes with a dual cable, USB and p3, you are connecting by which one.

Windows typically automatically recognizes any device that physically connects to your PC.

Try to see the mixer settings on the right side of the image you sent has written "Sound Control Panel" and Microphone Privacy Settings.

DarrenCowan

This is a new headset, the make and model is Beexcellent GM-1. I checked and this supports XBox One

Outgoingspy

Thank you everyone.

I have done a hard reset and the problem is still there.

I also tried our neighbours controller and it seem to work with theirs - bizarre! Do you still think the Headset adaptor may work? My feelings is to try it as why would 2 controllers stop working one after the other!

The headset is the Beexcellent GM-1 Gaming Headset 3.5mm. It works fine on our other computers (even the mic).

Look forward to hearing from you

My Beexcellent GM-3 Headset Mic is not showing up on my Windows 10