My bank says there are some Msft charges that I dont recognize

Discus and support My bank says there are some Msft charges that I dont recognize in XBoX Sales and Promo to solve the problem; I am trying to pay for Gold Live but Msft is charging me 2 usd per trying? My bank account is funded 8a913250-64c4-4327-924a-efc0fb3ee6e3 Discussion in 'XBoX Sales and Promo' started by jorgedíaz2, Jan 17, 2019.

  1. jorgedíaz2
    jorgedíaz2 Guest

    My bank says there are some Msft charges that I dont recognize


    I am trying to pay for Gold Live but Msft is charging me 2 usd per trying? My bank account is funded

    :)
     
    jorgedíaz2, Jan 17, 2019
    #1
  2. Smwutches Win User

    My bank says there are some Msft charges that I dont recognize

    Those are usually verification charges that will drop off on their own. If it's not allowing you to actually buy the gold, you'll want to contact support and speak to billing. http://support.xbox.com/contact-us
  3. Zero Jehuty Win User

    My bank says there are some Msft charges that I dont recognize

    What do you mean "2 per trying?"

    MS would not charge extra unless your bank has a fee for online purchases attempts.
  4. YolkyPaladin467 Win User

    Money taken from my bank from "Microsoft/Xbox Dublin Ireland"?

    Hello ,I have had a number of payment taken from my account ,on the bank statement it says msft Xbox

    But there is no reason why ! I looked on internet as some just said msft ,an found others had the same problem .I would like my money back ,an answers why Microsoft as able to do this ,I have direct debts declined as Microsoft have already taken money with
    out my knowledge ,an I've incurred charges due to this .
  5. Luke Alvarez Castell Win User

    How do I use my Microsoft account balance on gamepass for my xbox 1

    For some reason, after I try to purchase game pass with my account balance, it says to approve the payment from my banking app, saying I will be charged 17.99 on my banking app when I already have sufficient funds on my account.

    What is the issue here, and will I actually be charged on my card?
  6. Ricardo Lechuga Win User

    Why am I being charged for something I never purchased?

    Hi Mim! My name is Ricardo an independent advisor ready to help you with this situation!

    If the charge was not on any Microsoft account that you have access to, you need to contact the bank and report those charges as not recognized so they can do the proper procedure to investigate and block the charges on your bank account
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My bank says there are some Msft charges that I dont recognize

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