my adress

Discus and support my adress in XBoX Rewards & Social to solve the problem; hi,,my rewards adress is ok.. 1880d391-0a53-49cf-9cd8-4404d6bb4962 Discussion in 'XBoX Rewards & Social' started by max muster(2), Dec 28, 2016.

  1. my adress


    hi,,my rewards adress is ok..

    :)
     
    max muster(2), Dec 28, 2016
    #1
  2. My email adress

    You might want to call official support in regards to finding out how you can find your email address.
     
    Radiant Sword X, Dec 28, 2016
    #2
  3. Lost_481
    Lost_481 Guest
    My email adress

    Hello, recently i have to reset my xbox one to default but in the progress i lost the e mail i create just for that, i dont remember that e mail adress. The only thing i remember is my gamer tag, theres any solution? thanks
     
    Lost_481, Dec 28, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    my adress

    Hello SeucheKilla,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
    database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. Since this error is causing your information
    to not be received, adjusting your information will not solve this issue. The prompt asking you to check your information is a generic troubleshooter that will not work for this particular situation. We apologize for the inconvenience, and ask for your patience
    while our other team works on a solution.
     
    XBLRewards8, Dec 29, 2016
    #4
  5. XBLRewards8 Win User

    my adress

    Hello SeucheKilla,

    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
    database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. Since this error is causing your information
    to not be received, adjusting your information will not solve this issue. The prompt asking you to check your information is a generic troubleshooter that will not work for this particular situation. We apologize for the inconvenience, and ask for your patience
    while our other team works on a solution.
  6. Tormaz Win User

    My email adress

    Hello!

    I would try doing a password reset for what you think the e-mail address is, assuming you still have access to it. Otherwise you would need to contact Xbox support directly and verify information on the account in order to recover it. The best way to reach
    them is at support.xbox.com then contact us.
  7. Radiant Sword X Win User

    My email adress

    You might want to call official support in regards to finding out how you can find your email address.
  8. GoldenLion787 Win User

    my email adress

    And another thing before i do it . I already have a xbox account with the email adress althought i didn't want to so how do i cancels it ?
  9. XBF Jasmine Z Win User

    my email adress

    Hi Lion,

    In order to change out the primary email for a gamertag to another one, the gamertag has to be removed. If there is a gamertag attached to the email, then it will only allow the new email to be connected to the gamertag as a secondary email instead of a
    primary email.

    Basically, it is going to be like musical chairs. Move each of the gamertags to another email to free the email. Create an account that will not be used on a daily basis. Move the gamertag from the email that is going to be used. Then it will free up the
    email to use with the main gamertag.

    Follow the steps in this link:
    How to change the email address associated with your Microsoft account


    I hope this helps ^‿^
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