My activision account has been set up with a email that I don’t have, and to delete it I...

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Oscar

Unfortunately Microsoft support doesn't have the tools to view / modify or remove third party accounts linked to your Microsoft account

For this specific concern you need to reach Activision support and try recovering the account and unlink it or ask for deletion using link below:

https://support.activision.com/options

I want to link my Activision account Xbox account, and it is actually already linked,, but the email is a old email that was hacked from over 10 years ago, the recovery email is some random email I never have seen before. I want to change it, I have full access to my Xbox account and the email of the Xbox account, but I don’t have the activision Email that is linked to my Xbox account, so right now it’s forever linked with no way to change, which is crazy, I have full access of my Xbox account no I can’t change it? Their has to be a way, i tried activision with support tickets and that didn’t work, and I don’t know how to ask for help on Microsoft’s end.

Only Activision would be able to help with this since the linking/unlinking process occurrs on their end so Microsoft wouldn't be able to help with this at all.

My Xbox account has been hacked to. I still have access to my account somehow but they changed the email linked the account and deleted my Microsoft account completely. I have no idea how they even got into it in the first place. I can’t get Xbox support or Microsoft support on a call at all because they don’t consider it an issue.

I reallyt dont understand why i can not be allowed to access my account when i have the credit card details and the cosole ID number and all of the other releavant details, i have my email address and my login password and for no apparent reason , microsoft has locked me out for suspicous activity , and the only way i can get back in is by accessing my email account, but as i have stated , this account has been cancelled as its an old email i signed up with years ago.

I do not understand why there is no way to access my account that i pay the monthly bill for ?

it would seem the only recourse you are giving me is to cancel my microsoft accounts through my bank.

Is this what you are telling me to do ??????

Dean

Surely there must be a way to recover it seeing as its the account that i use to pay for with my credit card ??? i have all the info they need , i just need to change the email.

My son is so worried that he is going to loose all of his game saves and progress ?

i can only make one recovery attempt per 24 hours

Dean