my accounts email was changed

Hello again, when it says you can't recover is why you've already filled out the form and received a response from Microsoft?

it is on a different account and the email is change so i can not recovor it

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Ponz_69, when it says that your email has changed, you have a notion if your account has been compromised, i.e. hacked and now has no access, if yes, follow the recovery procedures below.

Recover your account

https://account.live.com/acsr

Help with the Microsoft account recovery form

https://support.microsoft.com/en-us/account-bil...

How to recover a hacked or compromised Microsoft account

https://support.microsoft.com/en-us/account-bil...

To change the email associated with your account:

http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

To change the email associated with your account:

http://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-account