My accounts been hacked

Blaze3622 · Feb 5, 2023

and he changed everything I go through the recovery and I was able to switch the phone number back but after I switched it, it said I couldn’t switch. I need security information for another 30 days and the hacker recovered my account today because I wasn’t able to switch the email. It says I can try again in 24 hours, I have all of my information my card number address identification everything for this account I can prove his mine any tips to do the recover to change email and phone number off the bat so I can prevent this hacker from getting onto my account, I’ll try again in 24 hours. I will ask him over security questions. I answer them all right it will let me switch the password and the phone number but it will make me wait 30 days to switch email but the email is the hackers because he switched it.

:)

ArmyRanger149

Try contacting Support. Go to:
support.xbox.com

This happens a lot with users, Try downloading/Recovering your profile again and use security proofs so this does NOT happen again. Don't worry, Xbox Support always helps you get your stuff back and will try there best.

If you have a Gamertag Of the "Hacker" Please report it as soon as possible!

Hope this helped you!

eG x Thee Elf

fifi12342,

Sorry to hear you are having problems. In order to know what step you need to take next, I would recommend you follow the guide on

What To Do If Your Xbox Account Has Been Stolen. Please let us know if you have any other questions in the meantime and we will be more than glad to assist. Good luck!

WPAK

Hi there,

I advise to take a look on what you will need to do if your account was compromized, also please report the person doing this via the tools on the xbox console

please see this link if your account was compromized:
www.xbox.com/.../What-To-Do

How to report the person doing this:
enforcement.xbox.com/.../HowTo

Side note be aware that it's not allowed to name and shame in the forums

DigitalAssassin

Hi there, first if you haven't already change your password and update your security immediately:

support.xbox.com/.../security-proofs-info

-

Also contact Xbox phone support and open an unauthorized access investigation on your account as they might be able to get back for you:
support.xbox.com/contact-us

Thanos Gkiomisis

Hi Josef.

When i try to change the email it, asks to send a code to THAT email which i don't have access to so how am i gonna change the email

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