my accounts are still blocked of communications even after the end of the ban

hello, my console has been ban of communications and multiplayer until October 25 and my main account until November 11 but once the date passed I still can not talk with my secondary accounts yet I can play online, I think that the ban of my console has
impacted all my accounts and they remained blocked from the chat, is there a solution?

thank you for your understanding

:)

 

Account ban

i had a communication ban until the 23rd and even after my ban went away i still cant talk and neither can my other accounts

 

100+ day communication ban, with zero notice

so, first of this month I got a double ban. Received with 2 days of each other. It was a 2 week communication ban and a 2 week gameplay ban. The communication ban was SUPPOSED to end Sunday. The gameplay ban did end today. Today I get on thinking I can play
with my friends and chat... after several.hours... I call Xbox live and the guy tells me I have an account ban until January. I received zero notice and to this second the enforcement site says the bans are fulfilled....

Anyone wanna help a day 1 Xbox live member and maybe not lose my business

 

Remove the gamertag from the console temporary by deleting it.

Power cycle the console by holding down the power button for 10 seconds, and then restart it.

Restart, and then recover the account back onto the console. Hopefully this helps.

 

Using a secondary account to avoid a suspension on your main account is a violation of the code of conduct.

Sounds like you may have been issued a console privilege suspension which will affect all accounts on that console.

Console suspensions can not be appealed & should end when the suspension on your main account is over.