My account was indefinitely suspended and appeal denied

Discus and support My account was indefinitely suspended and appeal denied in XBoX on Consoles to solve the problem; My son, on another account had been posting on LFG that he was selling carry’s on Destiny. He thought this was legal because he saw many others like... Discussion in 'XBoX on Consoles' started by Clickclack80, Dec 27, 2022.

  1. Clickclack80
    Clickclack80 Guest

    My account was indefinitely suspended and appeal denied


    My son, on another account had been posting on LFG that he was selling carry’s on Destiny. He thought this was legal because he saw many others like his. He was reported for fraud but after conversation the person who reported admitted it was a misunderstanding and tried to contact Xbox to reverse the report but was met with indifference. I submitted an appeal thinking it would be a conversation like the email said not realizing that was my only time to say anything. Also the most important fact, my account is also banned along with him, when it wasn’t involved at all. Is there any way to contact Xbox again with more information and receipts?

    :)
     
    Clickclack80, Dec 27, 2022
    #1
  2. Smwutches Win User

    My account was indefinitely suspended and appeal denied

    Submitting a case review is the only way to contact the enforcement team. If they upheld their decision, there is nothing else that can be done.
  3. Clickclack80 Win User

    My account was indefinitely suspended and appeal denied

    That seems like a broken process but thank you.
  4. Itzz Kamzz Win User

    My Xbox account got a permanent suspension because my younger brother had been using my account and buying and refunding things and Xbox enforcement hasn’t resolved or responded

    I have submitted appeal but it was denied but I emailed them again but they haven’t responded yet and my end date time says indefinite what does that mean for my Xbox account
  5. Duta Flavius Win User

    Why is their no elaboration on the duration of my ban? How can I contact the enforcement team about about a case review?

    Hello, my account was also indefinitely banned/suspended without any details provided. My appeal was denied without providing any information on what I could do further to get my account unbanned. I only play on Pc and I communicate with my friends through discord. Is there any way I could get some help regarding my issue?

    Thanks for taking your time to read this reply.
  6. Smwutches Win User

    My Xbox account got a permanent suspension because my younger brother had been using my account and buying and refunding things and Xbox enforcement hasn’t resolved or responded

    If they denied the appeal, then there's nothing else you can do.

    If the end date says indefinite, then the ban is permanent.
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My account was indefinitely suspended and appeal denied

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