My account was hacked and then deleted by the hackers PLEASE READ I NEED LIVE HELP IMMEDIATELY

Hi Conrad! I'm more than happy to help you!

I'm sorry you are experiencing this with your Microsoft Xbox account being compromised. I understand how frustrating it is and I would totally feel the same way if I were in your shoes. No worries, let me help you sort this out.

Kindly follow the instructions in the interactive tool using the link below in order to recover your account:

https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

This should lead you to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

Just a gentle reminder that we are only Microsoft users just like you here in this community. We are not Microsoft employees and we do not have tools to access any Microsoft system.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Hi Jiwoo! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Microsoft/Minecraft account being compromised.

From the official Microsoft article: https://support.microsoft.com/en-us...-account-24ca907d-bcdf-a44b-4656-47f0cd89c245 Kindly try to follow the instructions in the interactive tool in order to recover your account.

If the steps above didn't work, you will need to reach out to Microsoft Xbox Support for further escalations as they have the tools and resources to properly investigate this case.

According to Microsoft Agent | Moderator, XBF Brad A and Xbox Ambassador, CosmicCraze:

https://answers.microsoft.com/en-us...-support/988332e4-631f-457c-8bc8-210e7a19be37 and https://answers.microsoft.com/en-us...ive-chat/b75d470e-8c19-4399-bcc9-e6e0bc2ec2fd

Here's how to contact Xbox Support:

"Chat Support:

> Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
> Click on the "Contact Us" button in the right of the screen.
> Select the issue you need help with and click on the "Next" option.
> Sign in to your Microsoft account.
> Follow the prompts to connect to a live chat agent.

For Callback Support:

> Select Xbox One
> Select See more options then subscription changes
> Select Show Contact options
> Select Request a call from support

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives a request for a call from support as a contact option.

If you're unable to contact them, try again at a later time."

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

Sorry for the caps... I have 2 xbox elites. One I use and the other I let my kids use. Since this has happenend my son's xbox always gives an update message when we attempt to play halo reach like there is a new update. I immediately cancelled the update
and take the game out of the xbox. When I try and play halo reach upstairs there is no update and the game loads and works.

Therefore the hacker/modder has left something that would allow him to hack the xbox live accounts once again if we attempt to play halo reach.

My son's xbox had two xbox live accounts on it. The hacker even tried to hack into the second account but luckily my other son was online at the time. So every time the hacker logged in, my son was logged out. So when I logged back in, the hacker was
logged out. Luckily I had already read up, about online privacy and security from xbox.com, I was able to change the password on the account then profile protect it otherwise both accounts would have been hacked.

The hacker hacked my mail, but I was able to return the hacked mail, but the hacker managed to change Activision's mail to his own, and now to restore my account, I need to log in to Activision through my xbox, which is linked to the hacked Activision

Dear Tomm, non of the option above i can do since hacker manage to delete the email address i use on the hacked account (a***********@gmail.com)

and i was able to check the hacker email from my minecraft in android (f*********@gmail.com) that now linked to my hacked account (a*********@gmail.com)

is there anyway by only having hacker email info to recovery?

***Edit: removed personal identifiable information from post***