my account was hacked and the passwords and emails were changed and ive been battling the...

Discus and support my account was hacked and the passwords and emails were changed and ive been battling the... in XBoX Accessibility to solve the problem; my account was hacked on december 6th which is devastating, the hacker changed the email to *** Die E-Mail-Adresse wurde aus Datenschutzgründen... Discussion in 'XBoX Accessibility' started by Rafael Felix1, Dec 30, 2022.

  1. Rafael Felix1
    Rafael Felix1 Guest

    my account was hacked and the passwords and emails were changed and ive been battling the...


    my account was hacked on december 6th which is devastating, the hacker changed the email to *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** which is a really weird address. ive been changing the password back on fourth by using informations of my birthday and old passwords on the account but ive never been able to change back the email for some reason. now im at a point where i cant even request a password reset anymore cus microsoft doesnt recognise the birthday dates. please im begging for help, i have my minecraft, sea of thiefs, and forza 4 accounts there whcih is probably worth about 500 hours spent.

    :)
     
    Rafael Felix1, Dec 30, 2022
    #1
  2. xTheProHD Win User

    Did I get hacked?

    I dont know if your account has been ''hacked'' but if i were i would change my password! or your email on the account!!
  3. Kathy A. Win User

    my account was hacked and the passwords and emails were changed and ive been battling the hacker for a month by requesting a password change and the password being changed by them back and forth

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
  4. Kathy A. Win User

    my account was hacked and the passwords and emails were changed and ive been battling the hacker for a month by requesting a password change and the password being changed by them back and forth

    Hello Rafael Felix1,



    Hope you are doing well. Thanks for posting to the Microsoft Community.



    First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



    Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



    We look forward to your reply.



    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  5. Carma Jones (Student Win User

    my account was hacked and the passwords and emails were changed and ive been battling the hacker for a month by requesting a password change and the password being changed by them back and forth

    please let me know if u found a solution as im having the exact same problem
  6. MR BANKS-84B7E47F-76 Win User

    my xbl account has been stolen

    if i havent been hacked howcome iv played fifa 11 when i dont own it and my password changed? hmmmm
Thema:

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