My account was deleted and i dont know what to do

Discus and support My account was deleted and i dont know what to do in XBoX Accessibility to solve the problem; So essentially, I received an email that someone changed my primary alias to another one. Quickly after, they added a security info and 2 seconds later... Discussion in 'XBoX Accessibility' started by Baraa Medalal, Apr 12, 2023.

  1. Baraa Medalal
    Baraa Medalal Guest

    My account was deleted and i dont know what to do


    So essentially, I received an email that someone changed my primary alias to another one. Quickly after, they added a security info and 2 seconds later deleted mine. In the email, Microsoft said that if it wasn't me, i should check the recent activities and stop the account. I would do that but i cant log in since they deleted my email. now they have access to all my games, apps and other important stuff that I really need. I spent a lot so i really cant buy everything again. This is my school account so it has nothing on it.

    :)
     
    Baraa Medalal, Apr 12, 2023
    #1
  2. Baraa Medalal Win User

    My account was deleted and i dont know what to do

    I'm sorry to say but this hasn't worked. The hacker has completely deleted the account so I cant use an alt. I go to recover the account but says 'This account doesn't exist, try another one'.
  3. Baraa Medalal Win User

    My account was deleted and i dont know what to do

    Sadly, I need to log in to contact Microsoft. I would but the hacker deleted my email, essentially causing my account to be completely deleted.
  4. OpticRJames Win User

    My account was deleted and i dont know what to do

    What I meant was to contact the support team through the link using an alternate account or a new Microsoft account. This is the only way to contact them since the main one you have has been hacked.
  5. OpticRJames Win User

    My account was deleted and i dont know what to do

    You're welcome. I appreciate your time contacting us about the issue. Please let me know if you have any other concerns.
  6. OpticRJames Win User

    My account was deleted and i dont know what to do

    I do understand where you are coming from and I know that you would like to have access to your account again. It would be best to use an alternate account for now to be able to contact them.
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My account was deleted and i dont know what to do

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