My account was banned after creating a harmless group post.

I'm sorry this happened to you, but from here on out, we can only walk you through the process so you can verify the cause and appeal your sanction only if it applies to you.

Please note: Customer Service cannot assist with suspensions or disciplinary actions. They do not have access to compliance details. Please read on for information on how to ask questions about your current suspension.

https://enforcement.xbox.com/en-US

*** Only by following the steps outlined above will you be able to learn more about your case and appeal only if that option is available to you. There is no other way to contact Enforcement, and no one else at Microsoft can help you. No one in Customer Service has any information about your case, nor can they dispute or argue in any way whether or not your situation is fair. I hope you can understand the situation and stay within the platform's rules.

If you have already received a response from Enforcement confirming the sanction, there is no way for anyone at Microsoft to revoke it.

Important: Xbox will not tolerate abusive behavior. When submitting an appeal or responding to an agent’s request for additional information, do not insult or threaten Microsoft employees, or post profane, bigoted, or inflammatory content. Case review inquiries are subject to the guidelines outlined in the Xbox Community Guidelines. Failure to follow these guidelines may result in the case review being terminated. Particularly egregious violations may result in additional disciplinary action from Xbox.

Sincerely

Hi, my name is Tadeu, I'm an independent consultant and a Microsoft Xbox user just like you.

I'm here to help.

I hope everything is going well and thank you for reaching out.

This support is intended to answer questions about the use and configuration of devices.

Also I’ve been banned for communication using the create a group post feature

I joined this group. They are mostly harmless.

Hello, do you know how to get a suspension appeal for what I'm pretty sure is my 2nd time, this time it was for a harmless Group post and I don't think it will let me appeal it is there anything I can do?