My account says I’m offline when I’m not. I don’t understand. Someone help please

Discus and support My account says I’m offline when I’m not. I don’t understand. Someone help please in XBoX Accessibility to solve the problem; My account says I’m offline. I’ve tried turning it off and on. Tried everything my account is just stuck offline please help... Discussion in 'XBoX Accessibility' started by Vin Rozy, Apr 7, 2023.

  1. Vin Rozy
    Vin Rozy Guest

    My account says I’m offline when I’m not. I don’t understand. Someone help please


    My account says I’m offline. I’ve tried turning it off and on. Tried everything my account is just stuck offline please help

    :)
     
    Vin Rozy, Apr 7, 2023
    #1
  2. Jonny306 Win User

    My account says I’m offline when I’m not. I don’t understand. Someone help please

    Hello Vin

    My name is Jonny and I will be assisting you today!

    First, thank you so much for contacting us regarding your inquiry/ concern.

    I do look forward to resolving this problem together! :)

    Have you double-checked your privacy settings to ensure you dont have your status set to private?

    Please reference the link below.

    https://support.xbox.com/en-CA/help/family-onli...
  3. MushroomPie051 Win User

    Says I’m offline when I’m not.

    Like I said if its both of you it might be an isolated thing. A few other people have mentioned it on twitter. Your time frame also matches up with the few I have seen.

    The only thing you can do is wait for it to be sorted by the techs.
    Okay. Any idea how long it will take? Its 41° celsius outside and im dying.
  4. MushroomPie051 Win User

    Says I’m offline when I’m not.

    Can you still play games online and all that?

    Does this friend live near by vs those others?

    When exactly did this issue start?

    And can you send invites to games?

    There seems to be other with this same issue. I think it might be an isolated live issue right now. Your best bet is to wait it out.
    Yes ican play games. (Overwatch fortnite etc)

    yes we all live within 10km of each other

    1 3/4 hours ago

    yes but they dont recieve.

    sorry for long reply but it says i was unable to comment
  5. MushroomPie051 Win User

    Says I’m offline when I’m not.

    Are you getting any error code that says adjust privacy settings by any chance??

    Or just an error code in general
    None at all it just says i was last seen 2h ago.
  6. Geth Win User

    Says I’m offline when I’m not.

    Are you getting any error code that says adjust privacy settings by any chance??

    Or just an error code in general
Thema:

My account says I’m offline when I’m not. I don’t understand. Someone help please

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