My account keeps telling me to update my info I already have 1 month ago and I can't get a ...

Discus and support My account keeps telling me to update my info I already have 1 month ago and I can't get a ... in XBoX Rewards & Social to solve the problem; My account has said for over a month to update my information I did that already and it keeps telling me to do it. It doesn't make any sense I called... Discussion in 'XBoX Rewards & Social' started by UberHaxorJustin, Oct 20, 2016.

  1. UberHaxorJustin
    UberHaxorJustin Guest

    My account keeps telling me to update my info I already have 1 month ago and I can't get a ...


    My account has said for over a month to update my information I did that already and it keeps telling me to do it. It doesn't make any sense I called xbox live and they didn't help with me at all. Plz help

    :)
     
    UberHaxorJustin, Oct 20, 2016
    #1
  2. BurlesqueCookie
    BurlesqueCookie Guest
    Why does it keep telling me to update my info?!?

    I have pending deposits but it keeps telling me I need to update my info. Ive updated several times but it still says the same exact thing! I would love to get my reward point converted soon. Thanks.
     
    BurlesqueCookie, Oct 20, 2016
    #2
  3. Lord Rugaru
    Lord Rugaru Guest
    Xbox Rewards deposit issue

    Xbox reward wont make any deposits, iit says that i have to update my billing info. I've repeatedly update my info and it keeps giving me the same message
     
    Lord Rugaru, Oct 20, 2016
    #3
  4. FormerRageM Win User

    Uh oh... that shouldn't have happened. (my live id dates from 2005)

    I am having the same issues. I all of a sudden cannot connect to live as a gold member anymore. My account was working fine and the all of a sudden it told me to update account information. I did that and it worked for one more month and now its telling
    me to update my account info again. I keep trying to update my payment method but I keep gettin the message opps that shouldnt have happened. There seems to be a glitch in the system.
  5. aquabenedicta Win User

    Can't purchase free gold games

    Hello!

    I purchased a 1 month free gold status in october. In my account info I have:

    Xbox Live gold status tll 18.11.2015

    (I already "bought" a few games last month, but this ones I can't)
  6. Drowser Win User

    Unable to purchase Xbox 360 Games with Gold titles on Xbox.com in certain regions [infinite loading screen]

    I am in Australia and have the same problem. I even phoned support months ago and they said I can only update my payment details on an Xbox 360 - I don't have one or have any friends who still have this console.

    I have tried all the suggestions, changing regions, updating info on a computer, updating info on my xbox - none of them work.

    I wish Microsoft would fix the issue as there have been many games with gold come and go that I haven't been able to download.

    I'm actually thinking about getting a PS5 because of this issue - because it tells me Microsoft doesn't care about their customers. They advertise backward compatibility as a "feature" but then you can't actually utilize it...
  7. DIS IZ IT Win User

    ea access madden 17 trial error msg to soon to play

    Same thing happening to me. I have a subscription to EA access and purchased Madden 17 about a month ago but can't get trial to work. Keeps telling me Whooah your too early, you have to wait until the 22nd at 11pm
  8. FringedOak11134 Win User

    Can i get some help please??

    I'm having this problem too. I've had my account for 6 years and I no longer have access to my gamer tags original email. This new update has ruined my xbox experience. There has to be a way to fix this. I can't access my account info because I can't
    get online. No matter what xbox help tells me to do, it doesn't work. Somebody please help fix this problem.
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My account keeps telling me to update my info I already have 1 month ago and I can't get a ...

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