My account is paid and xbox won't let me play gamepass games

Is the console not recognizing that you have an active subscription?

Have you done a hard reset/power cycle.

Press and hold the Xbox logo on the front of the console until it switches off, waiting atleast 30 seconds before switching it on again.

If you go to support.xbox.com there is an option to contact support at the very bottom in small text. I hope this helps!

I must clarify that I am on PC and have tried the above. I can play games that are from the gamepass and have reinstalled both the Microsoft store as well as the x-box app. I have confirmed that my subscription is active and that I have paid for it. When I go to the Microsoft store press on farming simulator that is a gamepass game wich then refers me to the xbox app that wants me to pay for the game and won't let me download or play. It says my reagin is unsupported but Sweden is supported so i don't see the issue.

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

There are a few potential issues that could cause problems with accessing Xbox Game Pass games even though the subscription is paid for.

Check the Xbox Live status page: If there are any issues with the Xbox Live service, you may be unable to access Xbox Game Pass games. You can check the Xbox Live status page to see if there are any known issues that could be affecting your ability to play the games.

Restart your Xbox console: Restarting your console can sometimes resolve issues with stuck games or other issues. To do this, press the Xbox button on your controller to bring up the guide, then select "Restart console."

Check your internet connection: A stable internet connection is required to play games on Xbox Game Pass. Make sure that your internet connection is working properly and that your router is functioning correctly. You can also try resetting your router to see if that resolves the issue.

Check your payment method: Make sure that your payment method is up to date and that there are no issues with it. You can check your payment method by going to the "Account" tab in the Xbox guide, then selecting "Subscriptions," followed by "Xbox Game Pass." From there, you can review your payment method and make any necessary updates.

Check the Xbox Game Pass app: If you are trying to access Xbox Game Pass games through the Xbox Game Pass app on a Windows 10 PC, make sure that the app is up to date and that there are no issues with it. You can check for updates to the app by going to the Microsoft Store and selecting "Downloads and updates."

I got a error saying to sign in but im on my account that had the gamepass on it but it still wont let me play gamepass games and when i check the game is still on gamepass