My account is not posting rewards. Please help

Hello DUNKANA6,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

Hello Jonell A Smith,

We see that there may be an issue with your Gears of War purchase, and are investigating. However, you mention "all the time", but this is the only game pre-order we see. Can you provide any rough dates for your other pre-orders?

Hello Jonell A Smith,

We will continue this discussion in your new thread at (http://forums.xbox.com/en-US/thread/d9677deb-39d0-4881-b63b-d7367818bd7e).

For help with Rewards program offers, you'll want to post in the Xbox Rewards Questions forum.

Rewards credits are not like Microsoft Rewards points. The credits are deposited directly into your Xbox account as currency.

Thanks, that's mean for 50,000 rewards credits they will be directly deposited as USD $50 to my account? (I'm in the US)

Hello,

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For help with 'Xbox Live Rewards'' issues, please head to the Rewards Support section.

I will give a link below which is clickable, you should post on that forums and they will help as soon as possible.

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Xbox Rewards Support

Please post a thread on that forums, and they will help you.

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Thank you.