My account is not letting me back on and xbox support keeps hanging up on me.

Discus and support My account is not letting me back on and xbox support keeps hanging up on me. in XBoX Accessibility to solve the problem; My account was flagged as suspicious and I cannot get back onto the account because I do not have access to my email since the account is hooked up to... Discussion in 'XBoX Accessibility' started by lizgordon2, Jan 7, 2021.

  1. lizgordon2
    lizgordon2 Guest

    My account is not letting me back on and xbox support keeps hanging up on me.


    My account was flagged as suspicious and I cannot get back onto the account because I do not have access to my email since the account is hooked up to my hotmail and it's blocked because Xbox has blocked it and I have another phone number and do not have
    access to that account too. I have been hung up on several times because no one can give me a real answer. It's funny that you can keep taking money from my account an keep telling me I'm not giving enough information and I do not know what else to do. The
    account is Buzer32 and the email is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***. Also i have done evdry step with the giving information and xbox ID and nothing is working.XBOX please help me!

    :)
     
    lizgordon2, Jan 7, 2021
    #1
  2. Jesse E' Win User

    Support Hanging Up On Me Repeatedly

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Have you tried to reach out to Halowaypoint or 343 instead? I think you should try them out instead https://support.halowaypoint.com/hc/en-us/artic...
  3. agentdark47 Win User

    Headache with text support/gamertag change

    them as is text support. They have also called me on my phone but keep hanging up.
  4. Ashley Skyrme Win User

    Account

    HI I CAN NOT GET THROUGH MICROSOFT THEY KEEP HANGING UP ON ME ON THE PHONE IM TRYING TO GET OUR MONEY BACK WHAT THEY TAKEN OUT OF MY BANK ACCOUNT THEY ARE REFUSING GIVE IT BACK
  5. Spiff McGee Win User

    The hang up on me

    Please explain more in depth... You Bought a game and your card was charged??? Pretty sure that's how it works.
  6. THA METAL HEAD Win User

    Fraudulent charges still have not been refunded.

    I have phoned support over the course of these past two months. All I get is "We will call you back" or "Call us back in a week" My money is in limbo and I am not happy. I let the first *** up slide off my shoulder when my account was first hacked and the
    phone support entered my information wrong and it was never looked at, which took an entire month and a few days. Now i'm getting the 'run arounds' just trying to get my money back. Unacceptable. Each call to the support team is worse than the last call. I
    believe one tech told me to "hang up and keep calling until I reach the Beaverton Oregon call center" Hang up and keep calling back? Are you serious? Supervisors flat out ignore my requests. I believe one support tech stated "The supervisor is ignoring this
    problem, I don't know what to tell you" Thanks for providing top-notch customer support.
Thema:

My account is not letting me back on and xbox support keeps hanging up on me.

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