My account is not found

Yeeleng Lee · Jul 7, 2023

So my Mojang account for Minecraft is tied to my Microsoft account and when I tried to sign back into my Microsoft account to play Minecraft the my Microsoft account is not found and the funny thing is that I'm still login to my Microsoft account in Microsoft store, also i had to make another new account with the same email address even though im still login to it on microsoft store, i read through some forums and basically they're saying my account got deleted.

:)

WattyNuela

Hello Yeeleng, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I understand you’re having some trouble with your Microsoft account. Based on your post description, exist the possibility your account has been compromised.
Did you remember receiving a security notification from Microsoft in a previously registered phone number or email address?

Additionally, I appreciate the opportunity to let you know that creating a new account with the previous email address doesn’t restore the content purchased and progress attached to the previous account.

Auswulf

Sorry but your account was your responsibility. You should of removed it from your old xbox. The gamer tag will no doubt stay banned whether you were playing on it or not. Your best bet is to make a new one.

kyle_m4496

Hi Agon. My name is Kyle and I'm an independent advisor.

Did you migrate your Minecraft account to a Microsoft account?

Agon Latifi

Hello, no, the first time i tried to log in back in my account again was january 2023. And it was the same problem, but i couldnt find any support so i just let it go. So no, i havent migrated it to a microsoft account.

Soeurganja

I found resolutions : put all my account on a family account and found the dlc in the store !

My account is not found