MY ACCOUNT IS LOCKED - NEED TO HAVE IT UNLOCKED.

Discus and support MY ACCOUNT IS LOCKED - NEED TO HAVE IT UNLOCKED. in XBoX on Consoles to solve the problem; My account is locked for no reason. I am trying to use Microsoft points received for Christmas. I need my account unlocked.... Discussion in 'XBoX on Consoles' started by WWIIAB, Dec 31, 2013.

  1. WWIIAB
    WWIIAB Guest

    MY ACCOUNT IS LOCKED - NEED TO HAVE IT UNLOCKED.


    My account is locked for no reason. I am trying to use Microsoft points received for Christmas. I need my account unlocked.

    :)
     
    WWIIAB, Dec 31, 2013
    #1
  2. Xbox One error code: 81a2ab29-166e-4249-822e-78ba6d0a813d

    probably means your account is locked and might need to call customer support to get it unlocked...
     
    vAsHdStAmPeDe41, Dec 31, 2013
    #2
  3. Bloo Zebra1
    Bloo Zebra1 Guest
    My account was banned for no reason!!! Help

    Recently my account was hacked. The service agent that helped me said he locked my account for the case and then i got an email that said it was unlocked. Unfortunately it was not unlocked and i got an email saying i have a permanent suspension. I have not
    played xbox live for a while because of my case and I dont know how I could get suspended. I really need my account back and I dont know what else to do. Please help me get my account back! My gamertag is

    Bloo Zebra
     
    Bloo Zebra1, Dec 31, 2013
    #3
  4. medium bloke
    medium bloke Guest

    MY ACCOUNT IS LOCKED - NEED TO HAVE IT UNLOCKED.

    You cannot use Microsoft Points or other payment methods if your account is currently suspended. This is most likely because payment for Xbox LIVE services could not be taken. You should try updating your payment methods and then contacting the enforcement
    team.

    You will have to post a thread here:

    forums.xbox.com/.../41.aspx

    By posting there, the enforcement team can look into any account suspensions/bans on your account.
     
    medium bloke, Dec 31, 2013
    #4
  5. If your account hasn't been suspended however and you are just blocked from making purchases then there may be something wrong with your payment option on your account if you have one. If there is some kind of balance on your account from possible lack of
    auto renew payments then you would have to contact Xbox Support to have them take a look at the issue for you. Xbox Support number is 1-800-4MY-XBOX.
     
    RiposaurusRex, Oct 31, 2018
    #5
  6. RiposaurusRex Win User

    MY ACCOUNT IS LOCKED - NEED TO HAVE IT UNLOCKED.

    If your account hasn't been suspended however and you are just blocked from making purchases then there may be something wrong with your payment option on your account if you have one. If there is some kind of balance on your account from possible lack of
    auto renew payments then you would have to contact Xbox Support to have them take a look at the issue for you. Xbox Support number is 1-800-4MY-XBOX.
  7. medium bloke Win User

    MY ACCOUNT IS LOCKED - NEED TO HAVE IT UNLOCKED.

    You cannot use Microsoft Points or other payment methods if your account is currently suspended. This is most likely because payment for Xbox LIVE services could not be taken. You should try updating your payment methods and then contacting the enforcement
    team.

    You will have to post a thread here:

    forums.xbox.com/.../41.aspx

    By posting there, the enforcement team can look into any account suspensions/bans on your account.
  8. Legitti Win User

    Unable to gain access to account because of parental lock

    You need to call to support or have a adult account to unlock the child lock.
  9. EndlerPlayz Win User

    My Account is Locked (From Microsoft Services) and I Can't Recover It!

    I ain't locked from my account, but I am locked from Microsoft Services. I have to input a phone number and verify my account to unlock it, but when I try to unlock it a while later, it is locked again and I have to verify using a phone number again. (Basically
    I am in an infinite, and annoying loop...)
  10. vAsHdStAmPeDe41 Win User

    Xbox One error code: 81a2ab29-166e-4249-822e-78ba6d0a813d

    probably means your account is locked and might need to call customer support to get it unlocked...
Thema:

MY ACCOUNT IS LOCKED - NEED TO HAVE IT UNLOCKED.

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