My account is gone. My email doesn’t exist. My 3months of Live is gone. The support in...

Hi there! This is Virginia O.

I understand that you want to sign into your account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

You need to have the correct email address linked to your account to proceed with the account recovery.

To recover your account please visit this page to be guided with the process:

https://support.microsoft.com/en-us/account-bil...

In here you will be given the steps and instructions as well on how to regain access to your account.

When you submit a recovery request online, please provide the nearest answer to all the asked questions.

And it is important to not leave any questions unanswered.

Please be guided with the steps and instructions on how to answer the account recovery form.

A friendly reminder, I don't work for Microsoft and I do not have a direct access to your account and if incase that the steps won't work please reach Microsoft Support: https://support.xbox.com/en-US/contact-us to seek further assistance regarding the recovering your account.

Thank you for your cooperation. Have a great day!

I tried that. The form asks for the email. When I enter the email it says it doesn’t exist. My email account is gone. I’m assuming whoever did this deleted it to prevent me from getting help. There is no way to contact anyone for help. No number. No live chat. I’m actually surprised at the lack of help available for this, especially considering how much money I’ve spent over the years. I saw another person ask for the same kind of help, and they were able to chat with someone as long as they had the Xbox that the account was originally on.

I made this account to get help. This isn’t my original account.

my xbox one doesn’t have a friends list either. all my friends are gone, can’t even access my account on the xbox or on the xbox app

Mojang support doesn't exist. Minecraft support says to go to you guys due to them not handling Mojang account inquiries. My Minecraft account from 2014 is gone, and everyone is pointing fingers at each other to deflect responsibility. I don't know who hacked into, sold, bought, and subsequently migrated my account, but I know the email used for the Mojang account. I know someone is using my account (they changed the skin in November). I've had to settle for an account a friend gave me since April 2020. All of my unlocks on popular servers are gone. My preferred account name, gone. All because someone in Microsoft decided it would be a good idea to stick their grubby, meaty sausage-link fingers into the (at the time) pristine image of Mojang. I'm sick and tired of having to use an account that is a shell of my former self. Six years of memories gone. I can't do a thing about any of it, because nobody seems to want to help me.

Hey Grogg,

I suggest that you re-download your Xbox Live account. For a full tutorial on how to do this, please visit

This Support Article.

Regards,

SamxBroski