My account is correct

Discus and support My account is correct in XBoX Rewards & Social to solve the problem; Why I'm not receiving? Whats the problem with my account? Is everything correct. Why nobody answer me 4 days????? a1081268-5f0f-43bd-baa0-fa94eb1ffdce Discussion in 'XBoX Rewards & Social' started by natuh, Dec 14, 2016.

  1. natuh
    natuh Guest

    My account is correct


    Why I'm not receiving? Whats the problem with my account? Is everything correct. Why nobody answer me 4 days?????

    :)
     
    natuh, Dec 14, 2016
    #1
  2. My account is correct

    my account is correctcorrect you can solve that problem
     
    leonesdelcaraca, Dec 14, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    My account info is correct.

    Hello Gazalee Sparta,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
     
    XBLRewards8, Dec 14, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My account is correct

    XBLRewards8, Dec 15, 2016
    #4
  5. XBLRewards8 Win User
  6. XBLRewards8 Win User

    directed to correct my birthday associated with my account, but it is correct

    Hello o Psychic o,

    We see that you are raising a yellow warning light on your account due to our system detecting an irregular birth date in our system. Please verify your date of birth settings through the link provided. It should take us up to 96 hours to receive your new
    date of birth information, after which the warning light should go away. This warning will not negatively impact your account in any way, it is just a notification that our system detected some possibly incorrectly input information.
  7. Alvaro A- Win User

    Get my account correct

    Hi Matt,

    Thank you for posting in Microsoft Xbox Community. I understand that you're having issues continuing your progress from your old Xbox to your new one.

    So I can better understand your situation, kindly share more details.

    1. Does this happen to all of your games or just to a specific title?

    2. If it's isolated, please share the specific game where it happens

    Keep me posted.

    Regards,

    Alvaro
  8. XBLRewards8 Win User

    My account info is correct.

    Hello Gazalee Sparta,

    We have disabled the yellow light notification, and removed it from user's pages. To be clear, this notification was not an alert indicating an issue with Rewarding. We apologies for the confusion this notice may have caused.
  9. XBLRewards8 Win User

    My account info is correct.

    Hello Gazalee Sparta,

    I see that we are raising this yellow warning on your account since we have received a notice from our system that you have not been correctly receiving emails. Can you roughly recall the last time you received an email from our program, and that you would
    like to receive such messages? While this does not have a negative impact on your Rewarding, it may cause you to miss messages from our program.
Thema:

My account is correct

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