My account information

Discus and support My account information in XBoX Rewards & Social to solve the problem; "Information Needed Some of the information we have on file appears to be incorrect. Please ensure the birthday associated with your Microsoft Commerce... Discussion in 'XBoX Rewards & Social' started by PeteSpeed-[xboxvenue], Dec 2, 2016.

  1. My account information


    "Information Needed
    Some of the information we have on file appears to be incorrect. Please ensure the birthday associated with your Microsoft Commerce account is correct by clicking the button below. If it is in fact correct, please create a post in our support forum

    here
    ."

    Birth date is indeed correct. Yes I'm an older gamer My account information :)

    :)
     
    PeteSpeed-[xboxvenue], Dec 2, 2016
    #1
  2. TheG19
    TheG19 Guest
    my account information

    I'm sure everything is reviewed by Xbox moderators and if you have done nothing wrong there won't be anything bad done to your account. I'll remind you what was said above, do not post other player's gamertags, and do not post your private information such
    as your email address.
     
    TheG19, Dec 2, 2016
    #2
  3. my account information

    Please dont name and shame on the forums Its not allowed.

    Also, Dont put your personal information on the forums. People can use that to their advantage.

    If you have done nothing wrong then dont worry about it. I think you are being trolled.
     
    Mythic xSagex, Dec 2, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    My account information

    Hello PeteSpeed,

    This yellow warning light is a new function designed to alert users that we have detected an abnormality on your account. In your case, I see that we have detected that your age is...somewhat extreme. Lets just say that if this information is correct, by
    the time you were born, World War I was just on the horizon! While you admit to being a more refined and dignified gamer, I think we can agree that you're probably not that old. We believe that this warning function has detected a possible error in
    how your date of birth information is being reported, and are investigating this issue. To be clear, this warning light does not negatively affect your account in any way. It's just a strange piece of information that caught our attention. Once we have more
    information, we'll update you here!
     
    XBLRewards8, Dec 5, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello PeteSpeed,



    We have determined why users are incorrectly seeing this notification and are deploying a resolution. You should see this notification go away by the end of next week.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Mythic xSagex Win User

    my account information

    Please dont name and shame on the forums Its not allowed.

    Also, Dont put your personal information on the forums. People can use that to their advantage.

    If you have done nothing wrong then dont worry about it. I think you are being trolled.
  7. XBLRewards8 Win User

    My account information

    Hello PeteSpeed,



    We have determined why users are incorrectly seeing this notification and are deploying a resolution. You should see this notification go away by the end of next week.
  8. Legends Future Win User

    my account information

    Nothing will happen to you if you haven't done anything wrong. Also, calling out on other gamers in the forums is not allowed regardless on what they said to you. Just block communications and file a complaint if he continues to talk to you like that.
  9. bowski477 Win User

    my account information

    The only people who have the power to ban or suspend people are the Policy Enforcement Team. You could have 1000 complaints filed on you and as long as you have done nothing wrong, no action will be taken against you. File a complaint on this player as it
    is against the code of conduct to impersonate and employee of MS. Also be sure to block communications so he cannot continue to contact you. NEVER give personal information over XBL or on the forums.
  10. TheG19 Win User

    my account information

    I'm sure everything is reviewed by Xbox moderators and if you have done nothing wrong there won't be anything bad done to your account. I'll remind you what was said above, do not post other player's gamertags, and do not post your private information such
    as your email address.
Thema:

My account information

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