My account have been hacked. Email and password got change

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this PONGSAKORN

Sorry to hear that your account has been compromised, as you already talked with Microsoft please wait for an answer in the email address that you provided.
The investigation is not short. As soon as they have updates you're going to receive it

Please note that here in the public forums no one can assist you with this process / give you more information / modify or share account details due to privacy and security policies
All here are regular users like you

Hi there Mckenzie G. I am Lumie and I would love to assist you today.

I am so sorry you are having issues finding your alias for Microsoft due to a compromise.

The first idea is to directly log into your account with your phone number.

You can find your username using this recovery tool: [https://account.live.com/username/recover] by inputting related data.

If this does not work, you can try to look for email receipts on alternative accounts or find accounts you made be logged into on different services.

Here is more information: [support.microsoft.com/account-billing/b2049472-3b8f-27d3-61c6-67a668453f4c]

Once you find your account you can go through the form.

I hope this helps!

Let me know if I can be of any further assistance. -Lumie

I dont know if your account has been ''hacked'' but if i were i would change my password! or your email on the account!!

basically some one knew my email and password and there changed my reste question on my hotmail then after that my facebook got hacked then my bungie got hacked

That explains why fifa shows up on my hacked account. They got hold of my email and via social engineering with support they changed the password and used someone credit card on my account and purchased stuff.